The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Senior Director of Housing Operations will be responsible for implementing and designing the ongoing operations of the Center for Housing for Health (CHH) and Housing Department. The position oversees the programmatic aspects of two areas of the Housing department (Supportive Housing and Housing Stabilization) while providing operational oversight for all Housing department programs (Supportive Housing, Housing Stabilization, Integrated Health and Special Initiatives). The Senior Director will provide guidance on the strategic direction of the department and opportunities for growth. The Senior Director will establish policies that promote collaboration, racial and social justice and advance the vision community where HIV infections are rare and everyone has the dignity of a home.
Principal functions and responsibilities of this position include the following:
Leadership and Operations Management
Direct strategic plan implementation within CHH and the Housing Department;
Provide program oversight of Supportive Housing, Housing Stabilization, Integrated Health, and Special Initiatives areas of the Housing Department;
Provide oversight for Housing department budgets, grants, and expenses;
Collaborate with other all housing teams and agency departments to ensure excellent communication and efficient operations;
Set comprehensive goals for departmental performance and growth;
Write and submit reports to the Executive Director on key areas of departmental operations;
Participate in the research new projects;
Oversee the development and execution of project plans to ensure maximum efficiency of operational processes across housing teams;
Develop seamless processes and operational infrastructures across housing teams in collaboration with team directors;
Lead various project planning and review meetings;
Establish and implement policies that promote collaboration, racial and social justice and advance the organizational vision.
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff; create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures;
Provide supervision and adequate resources to staff, volunteers, and/or interns;
Lead and coach staff to encourage professional and personal growth;
Establish expectations and provide direction and consultation in meeting expectations, facilitate team meetings, and ensure departmental participation in the performance review process.
Quality Management and Compliance
Oversee program monitoring, evaluation, and quality assurance activities;
Review data to ensure accuracy for reports delivered to public and private funders;
Ensure ongoing quality management and improvement plans are in place;
Ensure high standards for contract compliance, including sub-contracts, with delegate agencies;
Collaborate with the Research Evaluation and Data Services (REDS) department to ensure that client data collection systems (i.e., HMIS, Client Track, Provide) are designed to meet the needs of the department;
Monitor client HIV viral suppression data across all housing programs;
Ensure contract compliance and that proposed program scopes of work are met;
Ensure policies and procedures are documented, approved, and are being adhered to.
Manage partnerships with sub-contracted agencies;
Monitor and encourage participation in research studies (i.e., SHOP) with partner agencies.
Lead or participate in committees of Chicago Area “HIV” Integrated Services Council, Continuum of Care and other related systems of care;
Present on housing programs at national and local conferences;
Assist the Executive Director in fundraising activities.
Prepare documentation and requests for advocacy information or data from the AFC policy team as needed.
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations;
Protect organization's value and manage risk by keeping information confidential;
Perform other duties as assigned.
Bachelor’s degree in the Human Services field or Business with a minimum of 10 years of commensurate experience OR Master’s degree or higher in Business or the Human Services field with a minimum of 7 years of commensurate experience.
PLUS a minimum of 4 years in a management and leadership role.
PLUS 3 or more years staff supervisory experience.
3 years’ experience working with housing programs and familiarity with budgeting, contracts, and funding requirements.
Master’s degree or higher in the Human Services field or Business with a minimum of 10 years of experience with increasing responsibility in housing, health, or social services.
5 or more years staff supervisory experience.
5 or more years working with housing programs and familiarity with budgeting, contracts, and funding requirements.
Established networks and contacts in the field.
Knowledge, Skills, and Abilities
Exceptionally strong written and verbal communication skills, coupled with presentation skills.
Strong attention to detail and the ability to manage multiple projects, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Solid planning and organizing skills to ensure work objectives are accomplished efficiently.
Strong Coaching and Developing skills including the ability to train, coach, and develop employees.
The ability to contribute to the creation of a clear and compelling vision for the future direction of the Agency and Department.
Knowledge of public funders that support Housing and Health programs including HUD, IDHS and City of Chicago. The ability to work with public funding sources with city, state, and federal funders.
To Apply, Please click on the link below to submit resume and cover letter.
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.
Internal Number: CHH SDHO 300
About AIDS Foundation of Chicago
AFC mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases.
People living with HIV and related chronic diseases will thrive, and new HIV infections will be rare.
To realize our mission to mobilize communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases, we will:
Improve health equity.
We will increase access to high-quality, comprehensive prevention, care and housing services free from stigma.
Prevent new cases of HIV.
We will reduce new HIV infections through innovative approaches to prevention, care, housing and education with a focus on most-impacted populations.
Serve as a collaboration and knowledge center.
We will be a thought leader and resource center to create and share best practices, innovations and models.
Be a bold voice for change.
We will be a leading voice to mobilize advocates and people living with HIV and related chronic diseases to transform systems, policies, and resources.
Commitment to Priority Populations
Anyone can become infected w...ith HIV, but HIV and related chronic diseases disproportionately impact certain populations in distinct geographic areas. We can have the greatest impact on the HIV epidemic by focusing our efforts on those most-impacted by HIV, based on epidemiological data and unmet need:
• Young Black gay and bisexual men
• Transgender women of color
• Black women living in high-incidence areas
• Latino gay and bisexual men
Factors that drive the HIV epidemic and health inequities that we will address include:
• Sex work
• Drug use
• Lack of access to health care
• Immigration status
AFC will also work to meet the evolving needs of older adults with HIV and long-term survivors.
Commitment to Organizational Excellence
To strengthen AFC as an organization, we will move to a talent management framework, develop staff and Board leadership, implement long-range business planning with a focus on diversity and inclusion, and ident