UMKC's School of Education, Division of Student Services is seeking an Office Support Assistant to assist the division in all administrative capacities including student services; enrollment management and teacher certification efforts while maintaining accurate student files and data; and hiring and supervising work-study student staff.
Duties include, but are not limited to:
Provide daily assistance to Student Services, members of the SOE and visitors to the building
Responsible for general office duties including answering the main School of Education phone, ordering office supplies, handling incoming and outgoing mail, preparing written correspondence, managing databases, updating web pages, and coordinating all ad hoc room scheduling for the SOE
Schedule advising appointments, maintain confidential student files, provide basic advising information to prospective students on program requirements, process all program and scholarship applications paperwork as well as assisting with the Teacher Education admissions process, and act as the divisional contact for both current undergraduate and graduate students
Manage the main School of Education email address including responses to inquiries, forwarding to appropriate departments, and sending mass communication or e-newsletters to student listservs on behalf of SOE Assistant Dean of Students, faculty, and staff.
Create, update and monitor special surveys using Qualtrics
Responsible for financial administration of divisional accounts; completing budget revisions as necessary and processing purchase requisitions and travel reimbursements for staff
Provide administrative assistance to the Assistant Dean of Student Services and Enrollment Management, Academic Advisors, Student Recruitment Specialist, Field Placement Coordinator, and Certification Manager; provide basic support for the School of Education Student Government
Assist with special events for current students such as Commencement, Professional Preparation Day, Teacher Recruitment Day; assist with events for prospective students such as campus visits, Graduate Student Information Session and orientations. This includes scheduling rooms, preparing packets, purchasing food, and other administrative functions as assigned
Maintain records for the academic petition process and follow up on approvals as needed
Serve as a backup for the SOE fingerprinting service
Manage information on the SOE bulletin boards including the job/volunteer board and flyer holders
Adhere to and assist with university policies and procedures as applicable
Communicate with personnel in various departments, academic units, and administrative levels within the University system
A high school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired is necessary. Five years progressively responsible office experience; education or training beyond high school may be substituted for experience.
Bachelor's degree, and experience in a higher education setting are preferred, as well as advanced skills in Microsoft Office Suite, experience with AdAstra, or similar scheduling systems, PeopleSoft, Adobe Acrobat & Reader, Qualtrics, and Publisher or a similar publishing tool.
Other qualifications include excellent customer service skills, positive team player attitude, outstanding communication and organization skills, appreciation and respect for diversity of others, ability to handle multiple tasks while maintaining professionalism and confidentiality.
Full Time/Part Time
Full-time, benefit eligible
$13.27 - $15.41
Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
If you are experiencing technical problems, please call (855) 524-0002.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
To request ADA accommodations, please call the Director of Affirmative Action at 816-235-1323.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website: http://info.umkc.edu/diversity/
UMKC is the largest comprehensive, fully accredited university in the Kansas City area. Our students come from all 50 states and over 85 countries, enriching our community with diverse perspectives. With more than 125 academic areas, our students have a lot of opportunities to explore on their way to discovering and creating their perfect career. We are at the heart of a thriving urban area where the city's life and energy influence everything that happens here. We are Kansas City's university and we can't wait for you to join us! Find out more about UMKC in the About UMKC section of our website.
Details about UMKC's community and the benefits of being an employee can be found on our careers page.
Founded in 1929 as the University of Kansas City, UMKC has expanded to three campuses, which house 11 different schools and colleges. We are a great university in one of America’s “smartest cities.” Today, UMKC is Kansas City’s 24th-largest employer, with over 3,500 staff and faculty supporting our more than 14,000 undergraduate, graduate and professional students.
As a UMKC employee, you’ll belong to an engaged, diverse community. You’ll also enjoy many competitive benefits, including health, dental, life and other insurance plans; a comprehensive retirement program; and significant tuition assistance and reimbursement programs for employees and their qualifying dependents. For more information, visit the Benefits page. With career options in numerous fields, both academic and administrative, UMKC could be just the opportunity you’ve been looking for.