NYU Langone is one of the nation's premier academic medical centers that includes five hospitals (Tisch Hospital, Rusk Rehabilitation, Hospital for Joint Diseases, Hassenfeld Children's Hospital of New York, and NYU Lutheran Medical Center) and more than 200 ambulatory locations across the New York metropolitan area. It also includes NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research. Learn more about NYU Langone.
We have an exciting opportunity to join our team as a Program Manager.
In this role, the successful candidate is responsible for providing a broad range of complex program coordination. Responsible for the development, promotion, direction and coordination of assigned programs including program design, budget and financial collections, staffing, logistics and other supportive functions as assigned. Facilitates research programmatic activities including the recruitment and onboarding of new staff, training and education of all direct reports and tracking of work completed for budgetary purposes. Serves as a liaison to the Clinical Trials Office Business Operations Unit to ensure appropriate invoicing and collections.
- Ensure regular research meetings with all stakeholders occur regularly and that research support staff are consistently prepared to present and communicate updates at such meetings.
- Oversight of all data coordination functions for assigned programs. Ensure appropriate workload and trial assignments for all support staff.
- As needed, provides data coordinator support to investigators especially when there are competing deadlines.
- Facilitate movement of study documents to long term storage for all assigned programs. Track long term storage items until time of destruction.
- Liaison with the Quality Assurance and IIT support unit to ensure efficient setup of and conduct of all new IITs, and to ensure appropriate preparation and response to internal or external audits
- Participate in presenting at monthly Data Coordination Unit Meetings ensuring one relevant training per month. Trainings should focus on federal regulations governing the conduct of human subjects research and should be dictated by Quality Assurance Unit findings at least quarterly.
- Respond to monitor complaints ensuring rapid resolution and maintain good working relationships with study sponsors and clinical research organizations.
- Ensure Clinical Trials website is up to date and that all content is uploaded per investigator and DMG leader approval.
- Provide monthly change of monitor report to PCC-BOU@nyumc.org
- Track resourcing needs at DMG review using CTO defined complexity scores and standard staffing formulas. Submit workload analysis and resource requests quarterly to CTO Administrative Director.
- Maintain attendance sheets for DMG and Research Meetings and provide bi-annual attendance rates to Administrative Director.
- Ensure all critical fields within Research Navigator are complete and undergo QA review at least monthly.
- Ensure standard reports are prepared for DMG meetings showing status of data entry for full DMG portfolio
- Ensure Research Coordinators are tracking data locks in shared data lock tracker.
- Provide direct supervision, training and mentorship to all Research and Snr. Research Coordinators within assigned program(s).
- Ensure research coordinators are trained according to CTO defined Standard Operating Procedures and training program.
- Mentor direct reports on all behavioral competencies.
- Recruitment and onboarding for open research and Snr. Research Coordinator positions within assigned program(s)
To qualify you must have a Bachelors degree in business administration, healthcare administration or related field.
Minimum of 5 years of progressively responsible related experience including program/project coordination or equivalent combination of education and experience.
Proficiency in using various Microsoft Office applications such as Word, Excel, Access, Power point and Outlook. Familiar with internet applications.
Effective oral and written communication skills, interpersonal skills, and organizational skills.
Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Ability to work within a team environment as well as independently.
Time management skills and ability to work well under pressure.
Ability to multi task and manage projects.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit http://www1.eeoc.gov/employers/poster.cfm for more information.