Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available.
General Statement of Job
The Senior Manager of Operations is a key and dynamic senior leadership position that directly manages the strategic planning, staffing, administration, and daily management of multiple medium size deployments of SIS staff. That staff under the Senior Manager’s leadership executes the uniform and non-uniformed physical security, safety, and special event requirements for a number of undisclosed high profile clients throughout their multiple locations within the United States. The Senior Manager may at any time be expected to assume the key leadership role of a Director interfacing with additional high profile SIS clients of a large deployment size. The Senior Manager role will directly report to a Director of Operations but ultimately reports to the Vice President of Operations.
Specific Duties and Responsibilities
Essential Job Functions
Direct the initial provisioning and subsequent oversight of all uniformed and non-uniformed security personnel and safety operations to ensure operational requirements and professional standards are met in accordance with SIS and the client’s Global Security and Safety policies and values
Ensure high levels of customer service and satisfaction, integrity, and compliance with SIS and client policies and values
Maintain close coordination, planning, communication, and regular direct liaison with the client’s Global Security and Safety management around all aspects of physical security, safety, risk management, special events and special projects
Develop, implement, and audit programs that assist the client to ensure technical competency are attained and maintained with the client’s physical security and safety operations
Direct, change, staff, and manage assigned SIS personnel, policies, and procedures
Collaborate with the client’s Global Safety and Security management for the creation and implementation of security, safety, special events, and in some instances risk management and investigative programs
Oversee contractual obligations and manage billing within the client ‘s budget or purchase order authority
Maintain relationships with Federal, State, and Local law enforcement and other government agencies in support of private-public partnership initiatives
Maintain relationships with key industry partners, professional organizations, and client-related industry associations or groups to affect networking of value for SIS and any high profile SIS clients
The candidate needs to have a proven background in assuming and completing significant administrative projects, such as Request For Proposals, complex investigations or similar tasks. This would include collaborative communication around the task, the ability to gather and interpret data, crafting a document that accomplishes the goal in specified formats, and understanding the technology to assist in this process.
Additional Job Functions
Perform upon SIS or the client’s request acting in a training capacity for and at any client of SIS
Perform additional duties to support other key stakeholder groups of SIS if requested including Training, Executive Protection, Retail Loss prevention, or Secure Logistic groups.
Minimum Qualifications and Requirements
Bachelor’s Degree preferred with a minimum of 10 years experience in Security, Safety, Law Enforcement, Military or Private Industry field with demonstrated leadership and project management skills
Experience in leading the successful planning, execution, and management of large-scale security programs with an astute and strategic understanding of physical security, safety, risk management, special events, executive protection, investigations, crisis management, and business continuity best practices and programmatic approaches
Strong leadership, analytical, project management, organizational, business continuity, corporate communications, and executive decision-making skills
Seasoned in high-level presentation, interaction, and collaboration with senior executive management
Must be intermediate level with common PC and MAC based software platforms
Extensive domestic travel to client-owned locations would be required. Must have a valid passport for potential international travel on a limited basis
ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications preferred
Demonstrated experience developing, implementing and managing Safety & Security programs for large corporate clients
What we can offer:
Annual Salary (DOE)
Health, Dental and Vision benefits, plus access to dependent coverage and a variety of other benefits
Eligibility to contribute to a 401k Plan after the first year of employment
2 weeks paid vacation
A dynamic and challenging work environment
Security Industry Specialists, Inc. Private Patrol Operator #PPO 13936 Private Investigator #PI 28063
About Security Industry Specialists, Inc.
Security Industry Specialists, Inc. (SIS) is a leading boutique security services company that provides security services to some of the most valuable Fortune 500 companies in the world. We specialize in providing tailored security management solutions that are designed to meet each one of our client's individual needs.