FULL-TIME FINANCIAL AID COUNSELOR: Student Financial Services/Enrollment Services; MCCC/MTA Unit Position; 37.5 hours per week, Student Financial Services is open, Monday/Thursday/Friday from 9 am - 5 pm and Tuesday/Wednesday from 9 am - 7 pm; The staff member is required to work one possibly two late nights a week which is subject to change based on the needs of the office. This position also requires Saturdays and late evenings during peak enrollment periods for the fall and spring semesters.
Anticipated start date: July 2019
RESPONSIBILITIES: The primary responsibility of this position is to provide financial aid counseling to current and prospective students and families in an environment that is committed to providing exceptional customer service. This position will serve students and families on our Lawrence campus; however, the Counselor will provide services to students on both campuses as needed. The Counselor will be responsible for the following (not meant to be inclusive list):
This position has a student caseload, which includes but is not limited to the review of student applications for financial aid to determine financial need and award aid according to government and institutional regulations.
Advise students about their financial aid eligibility, the application procedures, aid programs costs, debt management and financial planning.
Ensures compliance with all applicable Federal, State and College regulations and policies.
Evaluates documentation provided by students; performs verification and conflicting data resolution.
Exercises professional judgment, assists with processing financial aid appeals, special circumstances and dependency overrides.
Provide presentations within NECC and for outside organizations.
Bachelor's Degree required and one (1) to two (2) years of experience working in a Financial Aid Office or another office within Enrollment Services.
Knowledge of federal and state financial aid regulations and programs are required.
Must be self-motivated; have the ability to problem solve; be able to communicate effectively with students, staff and the community and have a commitment to customer service; able to work in fast pace team environment.
Must be able to respond effectively to questions and prepare materials in response to inquiries.
Strong time management skills are required.
Knowledge of Microsoft Office required.
Strong preference for bi-lingual (Spanish/English) candidate in order to best serve the needs of the College's Hispanic/Latino population on the Lawrence Campus.
Banner Student Information Systems experience.
Experience working in community college and/or One-Stop Enrollment Services setting.
Anticipated salary range $44,852.00 - $50,954.00 annually with complete fringe benefit package; Actual salary calculated in compliance with MCCC/MTA classification system; Pay grade 3.
DEADLINE: June 24, 2019 POST#: 180055
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Liz Trelegan, B-219, 978-556-3928/ firstname.lastname@example.org. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery
Internal Number: 111601
About Northern Essex Community College
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.