JobDescription :
The Role: Relationship Manager (Academics Team)
The Location: Boulder or Centennial
The Impact: As the key partner for our clients, the Relationship Management team masters industry, product and financial knowledge to keep clients informed. Relationship Managers work with their clients to learn about the challenges and opportunities they face, and will discuss how Market Intelligence solutions can enable them to achieve value through their partnership within the organization. You will get to work with interesting clients with in such sectors as Media & Communications, Energy, Investor Relations and other verticals. You will learn their business and help them understand how to get the most out of our products and tools.
The Team / The Business: The team is composed of experienced professionals within the Non-Financial Services industry. We value partnership and it is crucial that you are a great teammate in order to be successful within our organization. We reward hard work, dedication, and self starters. We believe that no one part is more valuable than the sum of the whole; we need everyone to achieve our goals.
What's in it for you?: Traveling to client sites and working with a diverse range of professionals across the sector, you will also be incentivized and responsible for identifying new sales opportunities working alongside our Sales Executives.
Responsibilities:
- Manages existing business base. Uses relationships with existing accounts to grow and retain business to meet or exceed sales goals.
- Focuses on retaining business by ensuring a high level of client happiness. Communicates with clients regarding significant issues and directs their resolution.
- Uses client feedback to generate integrated client solutions and product improvements to improve revenue.
- Maintains relationships with clients to retain revenue and provide proactive/reactive generation of sales leads and business development opportunities.
- Maintains awareness of market and industry trends, reviews all available collateral and develops an understanding of their competitive situation
- Provides monthly account management and sales reports to sales and business management.
Qualifications:
- Bachelor's degree required
- 3-5 years of sales experience and broad industry knowledge.
- Ideally experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support)
- Goal and action orientated, with ability to work towards revenue targets within a business development environment
- Experience in dealing with challenging situations, i.e. objection handling, overcoming gatekeepers,etc.
- Solid organization, multi-tasking and prioritization skills
- Strong communication skills, both verbal and written with the ability to engage a senior level audience
- Strong MS office (Word, Excel, PowerPoint) skills are required, and any knowledge of CRM databases (such as Salesforce.com) would be advantageous
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit, S&P Global Market Intelligence
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
|
