Location: Binghamton, NY Category: Professional Posted On: Mon Oct 28 2019 Job Description:
Budget Title: Senior Staff Assistant (SL-3)
The Office of International Education and Global Initiatives (IEGI) administers Binghamton University's international exchange and education abroad programs both within and outside of the SUNY system.
The Education Abroad Advisor provides professional-level administrative, technical, and programmatic support to the functions assigned to the IEGI. The designated responsibilities are to be performed with attention to accuracy, clear and courteous communication with IEGI partners, and the efficiency required in a public university environment. Energetic enthusiasm is important for the promotional and outreach functions of this position. The applicant must maintain excellent working relationships with faculty, education abroad directors and advisors, counterparts in other institutions in the U.S. and abroad, Binghamton University campus offices, and with students and parents. The Education Abroad Advisor needs to exercise high levels of diplomacy, patience, cooperation, collegial communication, and, on occasion, the ability to be calmly firm. The Education Abroad Advisor reports to the Coordinator of Education Abroad.
Binghamton University is an equal opportunity employer which bases its employment decisions without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service or any other status protected by the laws of the State of New York. All qualified applicants are encouraged to apply.
Coordination of Binghamton University education abroad programs:
Coordinate all program logistics by working collaboratively and professionally with colleagues in the IEGI, International Education and Global Affairs (IEGA), partner institutions, host organizations, faculty members, and other campus constituents as needed.
Work diligently to solve challenges as they arise to ensure program success.
Oversee the education abroad program cycle, which includes recruiting and advising potential participants, guiding interested students through the application process, editing program materials in Terra Dotta, selecting program participants, developing on-site arrangements, researching program logistics, maintaining the program emergency response plan, and conducting pre-departure orientations for each program within the assigned portfolio.
Actively assess programs and share recommendations with the Coordinator of Education Abroad to strengthen all programs, with particular focus on those in the assigned portfolio.
Work as a collaborative team member with other IEGI colleagues by providing support for advising, presenting, scholarship implementation, marketing, Ambassador mentorship, campus outreach, and front desk coverage as needed.
Conduct site visits to review programs, gather up-to-date information about program partners and the local environment in which students study and live, as recommended by the Assistant Provost for International Education and Global Affairs.
The portfolio of programs will depend on the unique background the individual brings to the position.
General education abroad advising:
Provide general advising to Binghamton University students and non-Binghamton University students via walk-in advising hours, advising appointments, over the telephone, and via front desk coverage.
Advise students at Binghamton University Education Abroad Fairs, assigned SUNY fairs, campus-wide presentations, and collaborative events. Organize, implement, and assess general information programs and topical information sessions.
Learn and consistently apply knowledge of Binghamton University, other-SUNY, and non-SUNY education abroad programs and the policies that govern study abroad participation at Binghamton University.
Stay up to date with best practices in advising for the specific portfolio set, as well as for education abroad advising in general.
Partner with campus colleagues to reach and support prospective, current, and previous education abroad participants.
Create, implement, and assess collaborative programs, represent the IEGI as needed on campus-wide committees, and serve on education abroad scholarship committees as needed.
Represent IEGI at campus and community events and presentations.
Effective problem solving skills and demonstrated ability to take appropriate initiative
Evidence of strong organizational abilities and the ability to effectively prioritize and manage multiple tasks in a high volume, fast paced environment
Excellent written skills and proven attention to details
Ability to be diplomatic, composed, and proactive in varied interactions
Excellent cross-cultural communication skills with documented experience with public speaking and delivering presentations
Excellent professional demeanor
Ability to work independently and as a team member
Commitment to high quality and efficient customer service to students, faculty, staff, and external partners
Ability to use and understand education abroad program management software
Candidate must be flexible, creative, energetic, well-organized, and task-oriented
Availability to work some evenings and weekends
Availability for occasional international travel
Two years of professional experience in higher education
Experience living, working, or studying abroad
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org
Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Internal Number: 117386
About Binghamton University
Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character — shaped by outstanding academics, facilities and community life — promotes extraordinary student success.
Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 17,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.