We are looking for an individual with a strong Linux operating system background to assist with research computing and labs. Project leader or project team member as required for technology projects that benefit students, departments, colleges, or the entire campus. Responsible for maintaining the technological direction of the computing environment as established by management, while ensuring continued technology security, performance and stability. Evaluate new technology and provides recommendations an implementation to enhance the University’s computing environment. Provide technology assistance to campus community.
Provide Level 1 and Level 2 computer support to the campus community; departments, faculty, staff, and students. Administration of enterprise managed computer hardware and software for academic and administrative offices, computer labs; including general purpose, departmental, and wireless mobile teaching environments. Respond to, troubleshoot and correct faculty and/or staff computer and technology problems. Manage and administer security administration for network access and accounts management, network shares for networked technology.
Project leader or project team member as required for major projects as assigned by management. Such projects affect the technology for all students, faculty, staff, and administration. Supervise Level 1 and or Level 2 support personnel as required by the project management function.
Assist departments in evaluating their technology needs and develop technology solutions (hardware and software) to meet their academic mission. Evaluate new and existing products to provide recommendations for software or hardware upgrades. Recommend configuration and specification changes necessary to meet faculty teaching requirements. Consult with end users and outside vendors to assist in selecting and acquiring computer hardware and software. Maintain and upgrade software and computer hardware as needed.
Develop policies, procedures, standards, and end user technical instructions for enterprise managed computers and software. Collaborate with departmental computer support staff to provide planning, installation and maintenance of hardware and software that maintains University standards.
Maintain knowledge of technology advancements in hardware and software for the purpose of sharing information with the campus community and promoting professional improvement.
Functional guidance over nonexempt staff including general scheduling, assigning tasks and monitoring work activities.
Requires 18 months of education or training beyond high school and a minimum of 4 years’ experience in support of computer technology including use of operating systems, software applications, hardware and networking both Ethernet and wireless.
Highly developed computer knowledge, strong problem solving skills, and good communications both written and oral required.
Ability to adapt to new computer technology and perform various troubleshooting and project management functions required.
Located in Akron, Ohio, The University of Akron (UA) is one of the largest employers in the region and offers an array of employment opportunities. Here you'll find a metropolitan setting that places you in the heart of a dynamic, regional economy and in sync with the pulse of business, government and the community.
We're committed to achieving a diverse faculty and staff by including individuals from varied backgrounds and characteristics, including age, gender, religion, ethnicity, disability, national origin, sexual orientation and socioeconomic background. We're also committed to offering competitive salary and benefits packages to qualified candidates.
The University of Akron is an equal education and employment institution. It is the policy of this institution that there shall be no unlawful discrimination against any individual in employment or in its programs or activities at The University of Akron because of race, color, religion, sex, age, national or ethnic origin, sexual orientation, gender identity, disability, genetic information, military status or status as a veteran. The University is also committed to the principles of affirmative action and acts in accordance with state and federal laws.
Internal Number: 12263
About The University of Akron
The University of Akron is the region’s most influential public research university, contributing to the resurgence of the local economy, providing a workforce highly trained in diverse disciplines, and known for an innovative approach to higher education.