Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Corporate Risk Operational Risk Business Oversight Operational Risk Officer role is responsible for the independent oversight of front line operational risk management effectiveness of the Corporate Risk function and the Strategic Execution and Operations (SEO) office. This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions. Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. Operational risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types.
This role will develop specific subject matter expertise for the Corporate Risk Group and the SEO, will be considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight. In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to, business continuity, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs.
The Operational Risk professional in this role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks. Support leadership and other consultants with execution of the work, documentation, and reporting, as well as leading tactical efforts related to the overall scope of work. Support relationships with business partners and staff.
Additional responsibilities may include:
Oversee and challenge the Corporate Risk function and SEO across all operational risk routines including – plan, identify and assess, control and mitigate, test and validate, monitor and report
Support the Business Oversight Leader with the performance of an independent risk assessment of the Corporate Risk and SEO front line, inclusive of emerging risks
Review and challenge of the Corporate Risk function and SEO risk acceptances and new business initiatives
Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business' operational risk management activities
Engagement with the Corporate Risk Control teams, Business Management and Independent Risk teams to promote a strong operational risk culture
Active engagement in key Corporate Risk and SEO risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
Understand, review and challenge the Corporate Risk and SEO front line risk acceptances and new business initiatives
Identify and escalate to business oversight leadership conflicts with risk management results and expected business outcomes
Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
Active engagement with IRM risk teams supporting various risk types to ensure appropriate alignment and prioritization
Develop and deliver oversight content summarizing the results of the independent risk assessment activities
Develop and maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams
Facilitate IRM-sourced issues to the Corporate Risk and SEO as needed
Provide a business-centric view to IRM Risk Programs as needed
Business engagement to drive and effect change
Partners with both internal and external stakeholders, including resources from all three lines of defense
Successfully review and challenge business operational risk management practices and outcomes
Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise
Leverage experience to bring industry leading standards, practices and tools to the organization
7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to interact with all levels of an organization
Ability to articulate complex concepts in a clear manner
Leadership skills including the ability to influence effectively in a matrix environment
Other Desired Qualifications
Meaningful knowledge of an enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
Accomplished innovative solutions utilizing TRIZ (the Theory of Inventive Problem Solving) methodology, tool sets, knowledge base, and models
Strong understanding of a corporate risk function, business operations, processes, products and customer interactions where they manifest risk
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience
Proven leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
Strong understanding of corporate and/or business policies, and programs
Demonstrated professional ability that embodies the Wells Fargo Vision and Values and leadership competencies
Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery
Flexibility and business savvy to navigate a complex, highly-matrixed organization
Experience providing reporting and updates to senior-level management
Requires a developed sense for strong relationship management, and can exert influence
Be articulate and possess a demonstrated capability to organize, scope and execute complex initiatives across a complex, heavily matrixed corporate environment
NC-Charlotte: 128 South Tryon Street - Charlotte, NC NC-Charlotte: 301 S Tryon St - Charlotte, NC AZ-Tempe: 1305 W 23rd St - Tempe, AZ IA-Des Moines: 800 Walnut St - Des Moines, IA MN-Shoreview: 1801 Parkview Dr - Shoreview, MN MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5542288-1
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo