As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
General Summary Overview Statement
The DFCI AIT Senior Project Specialist will report to the Manager of the DFCI Application Integration / DFCI Revenue Cycle IS team. Work responsibilities will include the project management of medium to large projects and/or sub-projects and resources, both staff and consultants, associated with these projects. The projects may be specific to the DFCI Application Integration or DFCI Revenue Cycle IS team or they may be only tangentially related to this group.
Responsibilities will also include support of DFCI implemented and/or "owned" Interfaces.
The ideal candidate should be able to function well independently and be able to assist in fostering collaboration between the many members of the larger teams, including IS staff, executive sponsors and entity business owners/staff.
Principal Duties and Responsibilities
Work closely with DFCI and PHS/PeC leadership, application end users, IT developers and vendors to prioritize projects, define business needs, and develop project approach, scope, and plan to meet system, operational and business objectives.
Follow the DFCI Project Management Methodologies and all DFCI and PHS Project Management Policies and Procedures.
Develop IT strategies and solutions that comply with Partners and DFCI IS standards and strategic directions.
Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well defined, well sponsored project.
Estimate capital and operating funding requirements associated with various initiatives.
Manage DFCI IS projects within the context of the larger IS environment including competing priorities, staffing levels, budgetary concerns. Provide appropriate and timely problem escalation reporting (and potential solutions if applicable) to DFCI and PHS/PeC IS management.
Plan, manage and over-see projects, utilizing DFCI project management methodology, tools, and documents throughout the duration of the project. Activities may include:
• Definition of project scope and objectives • Management and status reporting tools • Feasibility and cost benefit studies • Functional requirements definition • System testing/quality assurance • Training • Implementation • Post-implementation/on-going support • Project administrative activities • Documentation
Complete work assignments in accordance with an established project timeline.
Provide on-going project status reports both to internal IS management, user groups, and project steering committee.
Assign/delegate project assignments as appropriate in a matrix-management environment. Provide project-specific direction and guidance to project team members to facilitate timely and quality results. Monitor quality of work performed by team members throughout the project lifecycle.
Function both as an individual contributor and team player within Partners IS and the hospital community at large.
Provide quality customer service and serve as an exemplary representative of Partners Information Systems. On-going communication, feedback and follow-through with customers/peers are essential.
Perform other duties as assigned.
Qualifications Bachelors Degree required, Information Systems related field preferred.
Eight or more years of combined relevant experience in IT operational and IT applications support in a healthcare environment.
Proven project management skills, including ability to scope work, provide accurate time estimations and identify and mitigate risks required.
Skills, Abilities, Competencies
Strong project management skills. Ability to lead 1 or more projects of moderate to high complexity, and routinely lead and/or organize multiple projects resources.
Strong analytical, problem-solving, written and verbal skills.
Ability to cooperatively and effectively work with people from all organizational levels and build consensus through negotiation and diplomacy.
Ability to understand the work environment and competing priorities in conjunction with developing/meeting project goals.
Ability to manage a project, its dependencies, team members, other resources and timeline; and to prioritize and delegate accordingly.
Strong PC skills required, knowledge of PC applications, e.g., Microsoft Office Suite, Project, PowerPoint and Visio required.
Ability to facilitate and work within a complex, multi-site environment.
Remote work conditions and office environment working conditions. May require travel to other sites.
On-call integration support as assigned (includes evenings, nights, weekends and holidays).
Must be able to provide adequate transportation between work locations.
As projects and priorities dictate, must be available to work non-standard hours such as evenings, nights, weekends and holidays.
At the project level, responsible for assigning work to project team members, providing guidance and direction, and ensuring the timeliness and quality of work delivered by project team members.
No direct reports.
Must develop and adhere to project budget.
EEO Statement Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
Internal Number: 3126035-1435_1593673249
About MGH Institute of Health Professions
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).