Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.
The Wells Fargo Corporate & Investment Banking Client Onboarding team consists of a Client-facing Facilitation team, Documentation team, AML/KYC team and a Data management team. The Client Onboarding Facilitation team will liaise with external and internal customers in order to comply with all operational, compliance, regulatory and internal policies as part of the client onboarding process. This function will be responsible for shaping the vision for the future state process and technology requirements.
The current Client Onboarding process is initiated through various teams across the organization and is managed in the US. This role is meant to be strategic in influencing how the centralized team will function and perform in the future. The aim is to have a centralized team with regional representation in order to support growing business in London and Asia. This initiative is accompanied by a major effort to redesign current operational functions as well as to create a unified workflow tool to provide transparency, accountability, KPI's and metrics. The COB Facilitator team reports to the Client Onboarding Facilitator manager. This role sits within Operations and will reside in Charlotte, NC. The Facilitator role will be an SME within the various lines of business we support such as Prime Services, the Futures Clearing Merchant, Derivatives, Fixed Income, Loan Servicing and Equities.
The COB Facilitator will be responsible for delivering high standards of client service while at the same time ensuring that all internal (Risk) and external (Compliance) standards and requirements are fully met. The Facilitator will gather evidence of customer profile via documentary or non-documentary means utilizing both in-house and external sources. They will initiate the Client Onboarding process by entering data into the client onboarding system and share documents with internal teams such as the Documentation, AML and Credit teams. The facilitator will track progress and provide status of onboarding request to the request initiator.
Control Focus: The COB Facilitator must understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the product/business supported. Maintain all WF internal control standards, implement new controls and address any internal or external audit points raised. The COB Facilitator should be aware of the Operational Risk scenarios associated with the role and adhere to all policies. The applicant must have a solid understanding of the regulatory implications of FATCA, Dodd Frank, EMIR, OFAC, Patriot Act and FINRA regulations.
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
4+ years of capital markets industry experience; or 4+ years of military experience
Extensive knowledge and understanding of loan, securities, and derivative products
Intermediate Microsoft Office skills
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Effective organizational, multi tasking, and prioritizing skills
Ability to work in a fast-paced deadline driven environment
3+ years of BSA/AML experience
3+ years of operations experience
3+ years of data analysis experience
3+ years of banking industry experience
3+ years of customer service experience
3+ years of financial industry experience
3+ years of banking operations experience
3+ years of investment banking experience
3+ years of account management experience
3+ years of cash or derivative products experience
3+ years of process design or improvement experience
3+ years of client relationship management experience
3+ years of risk management and mitigation experience
3+ years of process definition and documentation experience
3+ years of experience with front-to-back processes within a trading environment
3+ years of audit, audit process, and audit plan management experience
3+ years of account relationship development and management experience
Ability to work additional hours as needed
Ability to work outside of regular business hours
Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.
NC-Charlotte: 301 S College St - Charlotte, NC
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5545723
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo