Senior Scrum Master / Agile Coach, Enterprise Data & Digital Health
MGH Institute of Health Professions
Location: Somerville, Massachusetts
Internal Number: 3133932-1435_1607615352
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to our community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We seek employees who bring passion, are highly collaborative, and thrive in a dynamic, diverse, and inclusive team. We work in a highly agile environment with a focus on quality and achieving real impact with our work. We are excited to have a team with a rich mix of experiences, with people who bring innovative approaches to their work, an excitement for looking at things from new angles, and a spirit of continuous improvement. Finally, we seek employees who embrace and live our core values of respect, recognition, communication, commitment, trust, innovation, and service. If this sounds like you, we invite you to apply.
Mass General Brigham's main office is in Somerville, MA. We are currently working as a fully-remote team due to COVID-19 and encourage applications from across the US as telecommuting becomes part of our new normal. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually and facilitate learning and collaboration.
Mass General Brigham's board and system-wide executive leadership are making significant investments in enterprise data and digital health, enabling innovation and transformation in the delivery of health care, research and discovery. By building out core digital and data capabilities, we are supporting the achievement of Mass General Brigham's mission to drive growth and innovation in inpatient, ambulatory, and digital care. We are at the start of this journey and we are looking for talented individuals from across the nation to join us in transforming healthcare and in achieving the expected outcomes of this strategy: improved patient care, quality of care, patient engagement, and efficiency in the delivery of healthcare with excellence.
In the achievement of these goals, Mass General Brigham's data and analytic teams are working together to build a system-wide data ecosystem. We are both leveraging current assets and building new, integrated solutions to provide a holistic set of industry-leading data and analytic capabilities, supporting Artificial Intelligence (AI), Machine Learning (ML), and real-time insights. Teams from Data and Analytics, Research Analytics, Clinical Data Science, and Information Systems are collaborating to build this new data and analytic ecosystem. To ensure success of this effort, Mass General Brigham is standing up a new Data and Analytics operating model with a goal of driving a level of standardization for data and analytic operations across the teams involved.
The value of investments in data and analytics were proven out during our response to COVID-19 as these investments were leveraged to stand up new reporting and analytic capabilities to support executive and clinical leadership on managing the pandemic. Our broad data and analytic community has come together across Mass General Brigham 's 14 healthcare sites with shared urgency, delivering analytic tools to our system that drove timely insights in both clinical and operational domains, resulting in effective delivery of critical care and in organizational efficiencies during a time of reduced resources.
The Agile Coach is responsible for the direct management of 5-8 full-time Scrum Master employees, as well as consulting resources where necessary for larger projects. The incumbent will assist in leading strategic organizational agile transformation road maps partnering with the Director of Agile Transformation, the Agile coaching team, and leadership, throughout the organization. S/he will drive organizational agility using strong Agile delivery knowledge, agile life cycle management tools and experience working with multiple teams to teach, coach, mentor, and facilitate the adoption of an agile mindset and agile frameworks such as Scrum, Kanban, SAFe, Spotify, LeSS, DAD or any other needed frameworks that will help enable agility for our entire organization which is a complex, multi-campus organization.
Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
Manages 5-8 full-time staff consisting of scrum masters. Oversees recruitment, training, professional development, and evaluation of staff.
Manage project dependencies and timelines while reporting status and issues and risks to appropriate audiences
Collaborates with other MGB departments as needed, on an ongoing basis
Represents DAO on internal and external committees or task forces as needed
Assisting in leading the company transformation from traditional methodologies to Agile / Scrum practices
Works with the organization to launch and coach scaling efforts and Agile programs
Delivers hands-on coaching to individual teams in all aspects of Scrum or Kanban or other needed Agile frameworks
Effectively trains and coaches Product Owners, Scrum Masters, Scrum Teams, Stakeholders, and Agile Coach candidates
Assist in the creation and delivery of Agile training for business and Agile team members.
Define, publish and educate the organization on key metrics that show the progress of the transformation effort
Anticipate risks and issues, address all challenges, mitigate risks and issues and escalate to appropriate parties where required
Develops and maintains stakeholder relationships supporting Agile product development
Works with business partners and Product Owner to implement transformation efforts and ongoing programs
Continued support of Agile Program by fostering collaboration and the use of best practices.
Promote and contribute to internal and external communications, improving transparency, and radiating information
Identifies and acts on opportunities for continuous operational and team improvement
Facilities Agile health checks to help teams develop and grow in their Agile journeys
Embraces servant-leadership and displays behaviors that come with the key mindset shifts associated with being Agile
Keeps informed and educated about industry trends concerning Agile methodologies
Bachelor degree required with five plus years of healthcare management or related experience
Scrum Master Certification preferred
Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization
Strong problem solving and negotiation skills
Ability to effectively conduct meetings, both formal and informal
Requires minimal direction from leadership and possesses the ability to learn quickly
Direct management of 4-8 full-time employees, as well as consulting resources where necessary for larger projects.
MGB has implemented special remote working policies due to COVID-19. These policies are subject to change; however, it is currently expected that this position will work remotely (e.g. from home) full time through June 2021
Possible local travel to Partners sites, vendors, and conferences
Normal office working conditions. The noise level in the work environment is quiet to moderate.
While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
EEO Statement Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).