As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to our community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We seek employees who bring passion, are highly collaborative, and thrive in a dynamic, diverse, and inclusive team. We work in a highly agile environment with a focus on quality and achieving real impact with our work. We are excited to have a team with a rich mix of experiences, with people who bring innovative approaches to their work, an excitement for looking at things from new angles, and a spirit of continuous improvement. Finally, we seek employees who embrace and live our core values of respect, recognition, communication, commitment, trust, innovation, and service. If this sounds like you, we invite you to apply.
Mass General Brigham's main office is in Somerville, MA. We are currently working as a fully-remote team due to COVID-19 and encourage applications from across the US as telecommuting becomes part of our new normal. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually and facilitate learning and collaboration.
Mass General Brigham's board and system-wide executive leadership are making significant investments in enterprise data and digital health, enabling innovation and transformation in the delivery of health care, research and discovery. By building out core digital and data capabilities, we are supporting the achievement of Mass General Brigham's mission to drive growth and innovation in inpatient, ambulatory, and digital care. We are at the start of this journey and we are looking for talented individuals from across the nation to join us in transforming healthcare and in achieving the expected outcomes of this strategy: improved patient care, quality of care, patient engagement, and efficiency in the delivery of healthcare with excellence.
In the achievement of these goals, Mass General Brigham's data and analytic teams are working together to build a system-wide data ecosystem. We are both leveraging current assets and building new, integrated solutions to provide a holistic set of industry-leading data and analytic capabilities, supporting Artificial Intelligence (AI), Machine Learning (ML), and real-time insights. Teams from Data and Analytics, Research Analytics, Clinical Data Science, and Information Systems are collaborating to build this new data and analytic ecosystem. To ensure success of this effort, Mass General Brigham is standing up a new Data and Analytics operating model with a goal of driving a level of standardization for data and analytic operations across the teams involved.
The value of investments in data and analytics were proven out during our response to COVID-19 as these investments were leveraged to stand up new reporting and analytic capabilities to support executive and clinical leadership on managing the pandemic. Our broad data and analytic community has come together across Mass General Brigham 's 14 healthcare sites with shared urgency, delivering analytic tools to our system that drove timely insights in both clinical and operational domains, resulting in effective delivery of critical care and in organizational efficiencies during a time of reduced resources.
The Platform Administrator is the technical and system owner of the Collibra data governance platform owned by the team. This person administers, maintains and supports (including troubleshooting issues with) the platform under vendor-recommended guidelines and in line with departmental policy and procedures.
S/he will work closely with their team members and DAO leadership to ensure that appropriate technical and analytical solutions are provided and meet desired goals and help enable agility for our entire organization which is a complex, multi-campus organization.
Principal Duties & Role Functions
• Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Act as the system and technical owner of the Collibra platform. S/he he will collaborate with other administrators and provide back up support to other platforms such as Informatic Data Quality, Tableau and SAS.
• Architects, designs and develops workflows and other tasks within the various Collibra environments to support hospital based applications.
• Develops new and enhances existing communities to meet business needs and translate domain requirements into effective design
• Plans and prepares for and manages deployments into production environment by following team's established standards and processes.
• Models solutions and ensures quality assurance and timely delivery of data.
• Investigates, troubleshoots and corrects data and user related system errors, and ensures data integrity.
• Develops best practices for solutions that help end users access and analyze data ingested from enterprise data warehouse, data marts, data lake, business intelligence platforms and operational systems.
• Works with data stewards, data custodians, product ownders and end users to define business rules and interpret data needs
• Regularly reviews and proposes updates to current standards and processes to align them with changing organizational policy and procedures or with industry best practices.
• Performs intra-platform synchronization analysis to generate automated methods of keeping platforms in sync; support api integrations with SQL Server, Tableau and Microsoft Azure Data Lake • • Responsible to oversee the upkeep, configuration, and reliable operation of the Collibra platform. Seeks to ensure that the uptime, performance, resources, and security of the platform meet the needs of the users.
• Monitors the platform daily and responds to availability, security or usability concerns within the pre-agreed-upon SLA windows
• Analyzes system logs, identifies and follows ways to be proactive in identifying potential issues with the platform.
• Work with MGB IS Open Systems team to coordinate, schedule, and manage system updates, patches, and configuration changes.
• Install and configure new versions of the platform software in line with the formal procedures established by the vendor and/or with the industry best practices when vendor direction is not available.
• Has responsibility for documenting the configuration of the platform.
• Performs performance tuning.
• Troubleshoots any reported problems, in a fast-paced environment under constraints and stress.
• Manages and maintains relationships with vendors and teams from other parts of the organization to provide seamless support to end users on the Collibra platform he or she is responsible for.
• Maintains technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies.
• Maintains client and user confidence and protects operations by keeping sensitive information confidential.
Bachelor degree required with three plus years of healthcare management or related experience preferred
Experience working with Redhat Linux and / or Collibra preferred
Skills, Abilities & Competencies
Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization
Strong problem solving and negotiation skills
Ability to effectively conduct meetings, both formal and informal
Requires minimal direction from leadership and possesses the ability to learn quickly
MGB has implemented special remote working policies due to COVID-19. These policies are subject to change; however, it is currently expected that this position will work remotely (e.g. from home) full time through June 2021
Possible local travel to Partners sites, vendors, and conferences
Normal office working conditions. The noise level in the work environment is quiet to moderate.
While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
EEO Statement Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
Internal Number: 3134624-1435_1607615287
About MGH Institute of Health Professions
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).