Description As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to our community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We seek employees who bring passion, are highly collaborative, and thrive in a dynamic, diverse, and inclusive team. We work in a highly agile environment with a focus on quality and achieving real impact with our work. We are excited to have a team with a rich mix of experiences, with people who bring innovative approaches to their work, an excitement for looking at things from new angles, and a spirit of continuous improvement. Finally, we seek employees who embrace and live our core values of respect, recognition, communication, commitment, trust, innovation, and service. If this sounds like you, we invite you to apply.
Mass General Brigham's main office is in Somerville, MA. We are currently working as a fully-remote team due to COVID-19 and encourage applications from across the US as telecommuting becomes part of our new normal. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually and facilitate learning and collaboration.
Mass General Brigham's board and system-wide executive leadership are making significant investments in enterprise data and digital health, enabling innovation and transformation in the delivery of health care, research and discovery. By building out core digital and data capabilities, we are supporting the achievement of Mass General Brigham's mission to drive growth and innovation in inpatient, ambulatory, and digital care. We are at the start of this journey and we are looking for talented individuals from across the nation to join us in transforming healthcare and in achieving the expected outcomes of this strategy: improved patient care, quality of care, patient engagement, and efficiency in the delivery of healthcare with excellence.
In the achievement of these goals, Mass General Brigham's data and analytic teams are working together to build a system-wide data ecosystem. We are both leveraging current assets and building new, integrated solutions to provide a holistic set of industry-leading data and analytic capabilities, supporting Artificial Intelligence (AI), Machine Learning (ML), and real-time insights. Teams from Data and Analytics, Research Analytics, Clinical Data Science, and Information Systems are collaborating to build this new data and analytic ecosystem. To ensure success of this effort, Mass General Brigham is standing up a new Data and Analytics operating model with a goal of driving a level of standardization for data and analytic operations across the teams involved.
The value of investments in data and analytics were proven out during our response to COVID-19 as these investments were leveraged to stand up new reporting and analytic capabilities to support executive and clinical leadership on managing the pandemic. Our broad data and analytic community has come together across Mass General Brigham 's 14 healthcare sites with shared urgency, delivering analytic tools to our system that drove timely insights in both clinical and operational domains, resulting in effective delivery of critical care and in organizational efficiencies during a time of reduced resources.
The Cogito Clarity Team Lead is responsible for the overall success of data delivery and availability within the Epic environment. The Cogito TL has strong communication skills, experience with project management, provides direction and leadership to staff, and ensures data management projects align with system goals. S/he oversees day-to-day activities of the team, focusing on achieving the team's deliverables on time and within budget.
The lead will collaborate with the business and leadership to identify and establish data requirements to support, promote and drive implementation of best practices in the areas of database administration and maintain and support analytics applications and tools in collaboration with the reporting team. Additional responsibilities include:
Work with the Director to lead and promote efforts within the department to help standardize work processes and understand departmental capacity and promote innovation in all aspects of the team's work.
Ensure that all database systems enhance and safeguard proprietary patient, family, and employee confidentiality, data integrity, security, and availability to appropriate staff.
Works directly with Clarity and Database admin support teams to establish standard support procedures and to ensure stability of the Clarity and supporting platforms.
Works directly with Epic technical support staff as well as other consulting resources to guide the development and execution of specific work plans.
Works with the Program Director to create an enterprise data self-service strategy, and oversees the technical implementation of emerging strategies
Identifies and communicates to the Program Director any issues/problems/delays that may adversely impact the project.
Coordinates with other application teams and Project managers as required to integrate work and system design, build, testing, training, and go-live to ensure activities of one team do not adversely impact activities of another team.
Exhibits sound and accurate decision making and serves as a technical expert resource for problem solving.
Remains flexible and adaptable within a fast-paced environment with rapidly changing requirements.
Assign/delegate project assignments as appropriate. Provide project-specific direction and guidance to project team members to facilitate timely and quality results. Monitor quality of work performed by team members throughout project life cycle.
Provide strong human resources management, including regular feedback, timely reviews, mentoring and career conversations. S/he is responsible for attracting, retaining, developing and engaging high quality staff.
Contribute to Mass General Brigham overall success as a leader. Establish and create a positive team environment through leadership, coaching and mentoring.
Work with direct reports, department management and HR to ensure that all staff are appropriately informed, trained, guided and evaluated.
Perform other duties as assigned
Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
Qualifications Education Bachelor's Degree in Healthcare, Information Systems, Engineering, Business, Data Science, or related field (relevant work experience may be considered in lieu of educational requirement).
Minimum of 8 years of experience in information technology required.
Minimum of 3 years in a management, supervisory or lead position required.
Minimum of 2 years of experience in a Health Care environment preferred.
Experience overseeing the design, development, and implementation of database solutions, systems, or products.
Data warehouse, data interfaces, and business intelligence solutions and architecture experience.
Experience with database administration, optimization, performance tuning, and capacity planning.
Experience with current Microsoft SQL Server platforms and practical application of MS Technology Stack
Experience programming in SQL or equivalent programming languages.
Familiarity and practical application of advanced principles of ITIL/ITSM.
Demonstrated progressive experience in the management of a technical support team.
Ability to exercise independent judgment and take action.
Ability to effectively prioritize and execute tasks while under pressure.
Able to navigate a large organization in order to accomplish results.
Ability to work effectively in a matrixed, agile reporting environment.
Ability to identify opportunities for efficiency and areas of potential conflict
Advanced interpersonal relations skills, including the ability to effectively collaborate with others and work as part of a team.
Logical and efficient, with keen attention to detail.
Strong verbal and written communication skills. Translating complex technical concepts to non-technical audiences.
3+ direct reports
MGB has implemented special remote working policies due to COVID-19. These policies are subject to change; however, it is currently expected that this position will work remotely (e.g. from home) full time through June 2021
Possible local travel to Partners sites, vendors, conferences, or trainings
Must be available for on-call rotation (evening, night, and weekend hours as needed)
Normal office working conditions. The noise level in the work environment is quiet to moderate.
While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
EEO Statement Mass General Brigham (formerly Partners HealthCare) is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).