Senior Systems Engineer (Enterprise Data & Digital Health)
MGH Institute of Health Professions
Location: Somerville, Massachusetts
Internal Number: 3137435-1435_1607615187
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. General Summary/Overview Statement
Mass General Brigham's Enterprise Data and Digital Health (EDDH) initiative is working to expand access to digital tools and technologies that address significant health care challenges. By providing resources and coordinated support, EDDH is helping to take innovative care solutions that have been successful at our academic medical centers and make them available to all institutions across the system. EDDH will advance foundational investments in data, analytics, technology, AI, and machine learning. In addition, as we respond to increasing healthcare market pressures and learn about new opportunities to advance patient care, research, and education, digital health is vital to the future of the system and growth strategies. The EDDH initiative will work to further engage patients in their health care journeys and enable Mass General Brigham's future, providing world-class clinical care with the best possible experience for patients.
Mass General Brigham's (MGB) Enterprise Research Infrastructure and Services (ERIS http://rc.partners.org) is immediately seeking a Senior SysOps Engineer with experience in Linux, Docker, Kubernetes, Ansible, Cloud computing and leveraging REST APIs for automation.
The role is responsible for building the pipelines for Infrastructure as Code (IAC), building, monitoring, and maintaining the Docker/k8s and Linux VMs ecosystem, integrating could technologies as needed, and automating the most critical operational procedures for the Enterprise Data and Analytics ecosystem. The role is challenging and varied, requiring modern IT Ops, security, and automation skills.
Using your knowledge, you will develop and maintain the infrastructure needed to support high-throughput data analyses and further the research that includes translational and clinical studies needed to transition findings from the bench to the bedside. In the course of expanding and improving the service capability, you will select and deploy new technologies and create how-to guides for the internal team and end users.
Candidates are not expected to be deeply knowledgeable in all areas but must demonstrate the ability and desire to learn and to support a large and diverse environment. Ideal candidates thrive on variety and innovation in their daily work, on interaction with customers who are world-renowned leaders in their scientific field, and on working with a wide range of technologies in an academic environment.
ERIS enables and provides technology and solutions to the highly successful and innovative research and clinical programs of the top teaching hospitals in the world--Massachusetts General (MGH #1 healthcare research organization), Brigham and Women's (BWH #2), McLean (# 23) and Spaulding Rehabilitation (#24).
Principal Duties and Responsibilities
• Deploying and maintaining company systems to ensure the availability, performance, scalability and security of our service offerings. • Develop and promote automation methodologies to drive continuous delivery and integration. • Implement version control systems and CI/CD pipelines for Infrastructure as Code and other applications to guarantee as solid change control mechanism across the entire stack. • Leveraging prior programming knowledge to automate frequent user requests and provisioning processes using APIs • Implement monitoring solutions for infrastructure (servers and containers) and applications, to ensure health, performance and availability of all services. • Design, implement and maintain modern, and easy-to-scale log aggregation solutions with auto-discover capabilities to monitor and troubleshoot infrastructure and application issues. • Analyze the result of servers, containers and applications monitoring and implement changes to improve performance and resources utilization. • Implement and maintain backup and Disaster Recovery solutions to guarantee service continuity. • Suggest cybersecurity solutions and process improvements to help minimize the risks to computer network defense threats. • Analyze and resolve customer and technical problems. • Develop, publish and maintain knowledgebase articles and documentation on systems features, best practices and usage how-to's as well as training and reference materials for the community using the ERIS wiki and knowledge management tools. • Perform other duties as assigned or required by the situation and circumstances.
Qualifications • BA/BS/engineering degree required or equivalent combination of skills/experience. Advanced degree in engineering or related scientific discipline preferred. • +8 years of experience in managing/administering Linux server environments • +2 years of experience with Docker and container orchestration using Kubernetes. • +2 years of experience with configuration management using Ansible, Chef or Puppet • A combination of education and experience may be substituted for requirements.
Skills/Abilities/Competencies Required: • Significant experience with Linux Systems Administration, including Ubuntu and CentOS. • Solid experience with container-based runtimes using Docker and container orchestration using Kubernetes. • Configuration Management experience, especially Ansible. • Able to configure monitoring for production infrastructure and applications, using tools like Zabbix and Prometheus. • Log aggregation and metering solutions like ELK, Splunk, etc. • Proficiency in one or more administrative languages such as Bash, Ruby, Python, PowerCLI, etc. • Have experience with Jenkins, Travis CI or other CI/CD tools • Strong understanding of source code version control systems, Git, and code branching/merging strategies • Knowledge of cloud infrastructure architecture and managed services for Azure or GCP • Some networking knowledge, e.g. firewalls/ports/subnets/vpn • Understanding of DHCP, DNS, TCP/IP, NFS, SMB and HTTP network protocols. • Strong verbal and written communication, ability to write clear technical documentation. • High level of initiative and eagerness to learn new technologies. • Nice to haves: • Managing production infrastructure with Terraform, ARM Templates, CloudFormation, etc. • Experience with other HashiCorp tools like Packer and Vault. • Azure Administrator Associate or Azure DevOps certification • Familiarity with information technology security and data privacy considerations applicable to a healthcare environment is advantageous.
MGB has implemented special remote working policies due to COVID-19. These policies are subject to change; however, it is currently expected that this position will work remotely (e.g. from home) full time through June 2021
• Standard office environment with travel to Hospital locations in the Boston Metro area including the data centers • As projects and priorities dictate, flexible work and off-hours are required including evening, night and weekend hours to cover events, roll-outs and special projects • Occasionally lift and carry supplies and equipment weighing up to 25 pounds.
Supervisory Responsibility • No direct reports; provides guidance to less seasoned and new staff
Fiscal Responsibility * Demonstrates fiscal responsibility by effectively using Partners resources * meeting project estimated time is required.
EEO Statement Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).