As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
General Overview As a key member of the Employee Relations and Labor Strategy (ERLS) Center of Excellence, the Employee & Labor Relations Manager advises and educates HR professionals, Managers and Executives system wide concerning complex employee relations issues such as sexual harassment, substance abuse, and reductions in force. In this role, you will be responsible for guiding HR colleagues system wide regarding the interpretation and application of personnel policies, Federal and State employment and labor laws and labor contracts. You will assist in developing standardized HR practices across the Mass General Brigham system.
The ERLS COE team conducts sensitive and confidential investigations throughout the system in cooperation with entity HR professionals and the Office of the General Counsel (OGC). In collaboration with the OGC, they assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies and attend and/or testify at hearings and arbitrations as appropriate. There is also a strong collaboration with local HR, leadership and attorneys in OGC to support the collective bargaining process for existing collective bargaining agreements. In this role, you may prepare analysis, draft language, and work with leadership to identify management proposals to support and influence bargaining strategy. In this role, it is critical to develop and maintain positive and effective working relationships with all appropriate parties at each entity and with union business agents. As part of this role, you will • Create, customize, and present workshops concerning employee and labor relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Managing in a Labor Environment, Workplace Violence and ADA/FMLA to Leaders and HR professionals. • Conduct workplace climate assessments to determine areas of employee concern and/or potential organizing activity. • Advise, support and educate leadership about the NLRA and managing in a union environment. The Manager, ER/LR is responsible for independently advising managers and HR professionals system-wide regarding complex employee relations situations and the interpretation of personnel policies, State/Federal employment laws and labor contracts. The incumbent will provide comprehensive internal employee/labor relations consultation throughout the Mass General Brigham system, will prepare responses to internal and external complaints, conduct investigations, write reports and present findings. The incumbent will assess, design and conduct training on employee relations and labor issues as requested by or in support of assigned clients.
Qualifications Experience Must Haves • 5+ years of directly related Employee Relations and Labor Strategy experience. • In-depth knowledge of theories, principles and concepts relating to Employee Relations and Labor Strategy • Current knowledge of applicable legislation including employment and labor laws • Bachelor's Degree • Experience with software applications/programs (Excel, Power Point, Peoplesoft) to create and run reports, compile and analyze data, and generate graphs, tables, and charts to present data and support recommendations. • Current Active Driver's License • Experience in healthcare and management a plus
The Skills To Succeed • You can deal tactfully and professionally with a wide variety of people including managers, department directors, physicians, vice presidents, attorneys and federal and state government officials. • You are flexible, adaptable and politically savvy to be able to navigate effectively through a complex system of multiple organizations with unique cultures and policies. • You are well organized, self-directed, professional demeanor under pressure and able to prioritize multiple work demands. • You communicate effectively, both orally and in writing, and can negotiate effectively. • You know when to maintain confidentiality. • You have critical and analytical skills to gather, integrate and assess information from various sources, summarize information, and recommend solutions.
EEO Statement Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).