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Student Accounts Coordinator
Saint Mary's College of California
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Student Accounts Coordinator
Saint Mary's College of California
![]() Student Accounts Coordinator Salary: Job Type: Job Number: 2015-1602727 Location: CA 94556, CA Department: FINANCE & ADMINISTRATION DEPARTMENT Closing: 2/5/2021 11:59 PM Pacific Background Founded in 1863, Saint Mary's is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary's currently enrolls more than 4,000 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College. As a comprehensive and independent institution, Saint Mary's offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary's reputation for excellence, innovation, and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning, and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity. Responsibilities This position provides excellent customer service for Saint Mary's College of California (SMC) regarding billing, tuition, fees, payment history, and financial aid disbursements for the Student Accounts Department. It further acts as the compliance officer for billing related issues by reviewing practices, conducting investigations, maintaining regulatory knowledge and preparing documents for NCAA athletes, Veterans affairs and other government related billing. This position provides training and support on A/R functions and assists in the development and refinement of policies and procedures relating to student accounts, collections, and cashiering. This position is the first telephone and email contact and is required to use analytical skills to verify, analyze, and resolve related issues. This position supervises student workers and requires a high level of professionalism and knowledge of College wide policies and deadlines. This position also performs accounting tasks such as reconciling the payment plan and daily cash receipts, producing special bills, and other report analysis. This position maintains professional contact at all times to ensure customer satisfaction and student retention. Additionally, this position performs cashiering functions and cash receipts reconciliation. Confidentiality regarding financial issues, bank accounts, grades, and taxes is essential. 1. Customer Service and Data Integrity:
2. Analytical Review and Problem Solving:
3. Compliance: Familiarity with rules and regulations concerning NCAA and FERPA regulations in addition to other government run programs:
4. Cash Handling, Cashiering and Fiduciary Responsibility:
5. Other Duties: Helps support the Business Office with various tasks and other duties assigned. Such as:
Experience and Qualifications Education: REQUIRED: Bachelor's degree PREFERRED: Master's Experience: One year customer service experience required plus knowledge of accounts receivable/collection/cashiering functions are necessary. Regulatory knowledge as it relates to NCAA compliance, Federal Title IV aid and FERPA. Prior higher education experience preferred. Skills/Abilities: Excellent customer service skills in a high volume office. Accountability, problem solving, and decision making ability. Initiative. Knowledge of NCAA compliance issues, FERPA and appropriate implementation of the law. Awareness of Red Flag rules, Title IV regulations and Fair Debt and Collections Act. Ability to communicate clearly and effectively, ability to navigate and understand online billing and payment systems (Touchnet), payment plan system (Touchnet), special billing systems (AI Portal WAWF, Go Army), ability to use 10-key and have general office skills. Excellent oral and writing skills. Ability to learn new software's and interpret technical data. Accuracy, attention to detail, and organizational skills required. Ability to work independently and multi-task while maintaining the highest level of confidentiality. Licenses & Certifications: REQUIRED: NA Other Requirements: Occasional weekends and/or early morning/late evening hours required during orientation and registration periods. Strong work ethic. Supplemental Information Supplemental Information Application Instructions: Please apply online at http://jobs.stmarys-ca.edu Include a cover letter that specifically addresses how you meet the qualifications and are prepared to support the mission of the College
College policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws. Saint Mary's College annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Saint Mary's College Report, please go to the Public Safety website at http://www.stmarys-ca.edu/public-safety/annual-security-and-fire-safety-report-0. To request a paper copy please call Public Safety at (925) 631-4284. The report includes the type of crime, venue, and number of occurrences. Please apply online at https://www.schooljobs.com/careers/stmarys Copyright 2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e4fafa8d8b2dbe4c9b8996a2b955f030
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Internal Number: 2119462
About Saint Mary's College of California
The foundation for everything we do at Saint Mary's is our mission: To probe deeply the mystery of existence by cultivating the ways of knowing and the arts of thinking. Recognizing that the paths to knowledge are many, Saint Mary's College of California offers a diverse curriculum that includes the humanities, arts, sciences, social sciences, education, business administration and nursing, serving traditional students and adult learners in both undergraduate and graduate programs. As an institution where the liberal arts inform and enrich all areas of learning, it places special importance on fostering the intellectual skills and habits of mind, which liberate persons to probe deeply the mystery of existence and live authentically in response to the truths they discover. This liberation is achieved as faculty and students, led by wonder about the nature of reality, look twice, ask why, seek not merely facts but fundamental principles, strive for an integration of all knowledge and express themselves precisely and eloquently. To affirm and foster the Christian understanding of the human person which animates the educational mission of the Catholic Church. Saint Mary's College holds... that the mystery which inspires wonder about the nature of existence is revealed in the person of Jesus Christ giving a transcendent meaning to creation and human existence. Nourished by its Christian faith, the College understands the intellectual and spiritual journeys of the human person to be inextricably connected. It promotes the dialogue of faith and reason: it builds community among its members through the celebration of the church's sacramental life; it defends the goodness, dignity and freedom of each person, and fosters sensitivity to social and ethical concerns. Recognizing that all those who sincerely quest for truth contribute to and enhance its stature as a Catholic institution of higher learning, Saint Mary's welcomes members from its own and other traditions, inviting them to collaborate in fulfilling the spiritual mission of the College. To create a student-centered educational community whose members support one another with mutual understanding and respect. As a Lasallian college, Saint Mary's holds that students are given to its care by God and that teachers grow spiritually and personally when their work is motivated by faith and zeal. The College seeks students, faculty, administrators and staff from different social, economic and cultural backgrounds who come together to grow in knowledge, wisdom and love. A distinctive mark of a Lasallian school is its awareness of the consequences of economic and social injustice and its commitment to the poor. Its members learn to live "their responsibility to share their goods and their service with those who are in need, a responsibility based on the union of all men and women in the world today and on a clear understanding of the meaning of Christianity." (From: The Brothers of the Christian Schools in the World Today: A Declaration).The foundation for everything we do at Saint Mary's is our mission: To probe deeply the mystery of existence by cultivating the ways of knowing and the arts of thinking. Recognizing that the paths to knowledge are many, Saint Mary's College of California offers a diverse curriculum that includes the humanities, arts, sciences, social sciences, education, business administration and nursing, serving traditional students and adult learners in both undergraduate and graduate programs. As an institution where the liberal arts inform and enrich all areas of learning, it places special importance on fostering the intellectual skills and habits of mind, which liberate persons to probe deeply the mystery of existence and live authentically in response to the truths they discover. This liberation is achieved as faculty and students, led by wonder about the nature of reality, look twice, ask why, seek not merely facts but fundamental principles, strive for an integration of all knowledge and express themselves precisely and eloquently. To affirm and foster the Christian understanding of the human person which animates the educational mission of the Catholic Church. Saint Mary's College holds that the mystery which inspires wonder about the nature of existence is revealed in the person of Jesus Christ giving a transcendent meaning to creation and human existence. Nourished by its Christian faith, the College understands the intellectual and spiritual journeys of the human person to be inextricably connected. It promotes the dialogue of faith and reason: it builds community among its members through the celebration of the church's sacramental life; it defends the goodness, dignity and freedom of each person, and fosters sensitivity to social and ethical concerns. Recognizing that all those who sincerely quest for truth contribute to and enhance its stature as a Catholic institution of higher learning, Saint Mary's welcomes members from its own and other traditions, inviting them to collaborate in fulfilling the spiritual mission of the College. To create a student-centered educational community whose members support one another with mutual understanding and respect. As a Lasallian college, Saint Mary's holds that students are given to its care by God and that teachers grow spiritually and personally when their work is motivated by faith and zeal. The College seeks students, faculty, administrators and staff from different social, economic and cultural backgrounds who come together to grow in knowledge, wisdom and love. A distinctive mark of a Lasallian school is its awareness of the consequences of economic and social injustice and its commitment to the poor. Its members learn to live "their responsibility to share their goods and their service with those who are in need, a responsibility based on the union of all men and women in the world today and on a clear understanding of the meaning of Christianity." (From: The Brothers of the Christian Schools in the World Today: A Declaration).
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