Align yourself with an organization that has a reputation for excellence! Cedars Sinai received the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also received the Advisory Board Company's Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement Join us! Discover why U.S. News & World Report has named us one of America's Best Hospitals.
What you will be doing in this role:
The Community Health Worker supports patients and their social and health needs by helping them navigate and access community resources, social services, and medical systems. This role serves as a liaison between Cedars-Sinai and the community. You will facilitate access to services through assessment, care coordination, and other case management activities. The role is community based, but will often partner cross-functionally with Cedars-Sinai team members. This includes medical providers, social workers, and case managers to provide intensive personal support to patients to ensure that all health needs are met:
Actively engages, builds rapport, establishes a trusting relationship and continuous candid communication with patients/participants and patient/participant support systems.
Assesses social determinants of health needs in patients/participants and documents appropriately. Determines health concerns/gaps. Develops a plan to address moderate social and health disparities.
Assists patients/participants with problem-solving barriers to health stabilization by identifying, locating, connecting to and navigating needed community and medical system services. This includes visiting patients at their homes, accompanying patients to appointments and assisting patients with completing forms to access needed services.
Conducts proactive follow up with patients/participants and families to reduce barriers in accessing resources.
Works collaboratively and professionally with other areas and health care team including medical providers, social workers, case managers, and other patient navigators.
Establishes professional relationships with, and partners with community partners, community resources, health plans and providers by participating in local community engagement activities with local agencies (e.g. community based organizations, social service agencies, faith-based organizations, community centers, government agencies) to encourage support for continued involvement and cooperation in community health projects
Identifies gaps in community resources and supports the implementation of new solutions or services to close identified gaps
Disseminates community resource updates to Cedars-Sinai staff and community partners.
Works independently to fulfill common requests. Works with internal team to solve more complex issues
Provides overall programmatic support, including meeting coordination, data collection and analysis, and other administrative duties as assigned
Collaborates to problem solve and make decisions to achieve desired outcomes
Establishes effective working relationships with cross-functional teams.
Represents the company with external constituents
Ensures practices and procedures are inclusive of interpersonal and cultural diversity
Cultivates and maintains strong customer relationships and rapport
Why work here?
Beyond outstanding benefits, competitive salaries and health and dental insurance, we take pride in hiring the best employees. Our outstanding staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and well-being of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.
Education and Certifications:
High School Diploma or GED is required.
Bachelors Degree in Social Work, Psychology, Public Health, Community Health or related major preferred
CHW Certification preferred upon hire.
HeartSaver CPR Certification is required for mobile clinics/COACH Program within 60 days of hire.
A minimum of 2 years' experience working with vulnerable populations, like homeless individuals/families, people with mental illness and substance use disorders is highly preferred.
A minimum of 2 years' experience in community-level health education or a related field required.
Ability to demonstrate problem solving skills and recommend solutions
Ability to convey and/or receive written/verbal information to/from various audiences in different formats
Ability to promote and foster participation/collaboration among individuals and groups
Ability to provide and/or support a level of work excellence and accuracy. You should recognize and address flaws or errors that others may overlook
Ability to use software applications and operate technological devices (e.g., computer, laptop, tablet, smartphone, etc.)
Demonstrates time management and priority setting skills
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.
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