Location: Bowling Green, KY Category: Staff Posted On: Tue Jun 1 2021 Job Description:
The selected individual will be responsible for assisting in the coordination of Veteran Aid programs in accordance with governing federal/state regulations while reporting directly to the VA Coordinator in the Department of Student Financial Assistance.
Primary Duties and Responsibilities:
The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.
Counseling students regarding veteran and financial assistance programs
Certifying eligibility for select veteran programs as assigned by Coordinator for Veterans Programs
Reporting of failed grades and suspensions to VA, through processing of end of term reports
Reviewing military and transfer articulations
Processing miscellaneous audits associated with federal VA programs; administering/processing state tuition waivers and tuition assistance at the state and federal level
Invoicing VA, processing payments, and reconciliation
General customer service to include answering telephones and emails
Providing assistance to the VA Coordinator and other duties as assigned
Knowledge and Skills Considered Essential for Success:
Aptitude for details and accuracy
Self-motivated with ability to multitask
Ability to work in a fast-paced and team environment
Strong organization, interpersonal, and communication skills
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at firstname.lastname@example.org or by phone at (270) 745-5121.
The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Deborah Wilkins, who can be contacted via email at email@example.com or by phone at (270) 745-5396. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.
Western Kentucky University (WKU) prepares students of all backgrounds to be productive, engaged, and socially responsible citizen-leaders of a global society. The University provides research, service and lifelong learning opportunities for its students, faculty, and other constituents. WKU enriches the quality of life for those within its reach.
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