Commercial Banking Loan Accounting System (LoanIQ) Transformation Leader
Location: San Francisco, California
Internal Number: 5603032-2
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Commercial Banking provides financial solutions to businesses with annual sales generally in excess of $5 million. Our business lines are Wells Fargo Commercial Capital, Middle Market Banking, and Treasury Management & Payment Solutions.
Wells Fargo Commercial Capital
A market-leading provider of working capital, investment capital, trust services, and sales financing solutions that help customers optimize liquidity and grow their business through their lifecycle
Middle Market Banking
Services private and public companies with annual sales of $5 million to $2 billion
Specialized expertise across industry sectors
Treasury Management & Payment Solutions
Provides cash management services and digital channel capabilities for customers of Commercial Banking and Corporate & Investment Banking
Also serves some Consumer and Small Business Banking and Wealth and Investment Management customers, and Auto Dealer Finance partner relationships in Consumer Lending
This Leader position will report to the Head of Commercial Banking Lending Transformation
The Commercial Banking Loan Accounting Transformation Leader will be responsible, directly and through matrixed team members, for overseeing all activities and projects that are associated with loan booking/accounting/servicing processes and a seamless customer experience for Wholesale customers and business lines. In response to significant business imperatives, informs, influences, and creates planning for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and/or capabilities. Works with key internal and/or external partners to distill complex concepts into pragmatic and simplified/targeted solutions. Success will require collaboration with transformation leaders across the commercial lending business lines, control teams, Strategy, Digital and Innovation teams, Commercial Banking Technology, Commercial Banking Operations, and other key partners across the Enterprise.
This will include directly managing a program with projects that are highly complex and strategic in nature, with enterprise-wide scope and considerable process impact. It will also require governance, oversight, and dependency planning across indirectly-managed programs and projects that impact the Wholesale loan booking/accounting/servicing processes. This leader will engage with the business lines to plan business readiness events and ensure any change events are well coordinated.
A successful candidate must have demonstrated experience with loan booking, accounting, servicing processes, ideally within commercial lending business lines, as well as with implementing substantial process and technical changes with significant financial investment. The ability to drive strategic planning and timely execution across multiple organizations and priorities is essential. This leader serves as primary change overseer for assigned initiatives, ensuring solutions are designed, integrated and controlled to improve effectiveness, limit risk exposure and create efficiencies as appropriate. This leader will also have a responsibility to ensure that any solutions implemented improve data quality and adhere to Wells Fargo data governance and policies. Additional expectations: Ability to work across multiple lines of business leading large scale initiatives and transformations
Outstanding analytical skills and high attention to detail and accuracy
Proven ability to coach and grow a team of high caliber talent
Utilize strong influence, negotiation, and communication skills with business and technical partners as well as executive stakeholders to establish/maintain achievable schedules and scope. Proven ability to operate in ambiguous environments and exhibit agility in navigating from current state to proposed solutions, including driving successful execution
Ability to support and promote an environment of team member engagement and diversity where everyone feels included, valued, and supported to do the work that energizes and inspires them to go farther together and achieve success
In-depth knowledge of enterprise investment optimization and program governance practices at Wells Fargo are strongly desired.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:
Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.
10+ years of experience in one or a combination of the following: project management, implementation, or strategic planning
8+ years of management experience in a planning environment
Other Desired Qualifications
10+ years of financial services industry experience, either directly within or closely associated with loan booking/accounting/servicing processes
5+ years of working on large-scale initiatives, coordinating across multiple lines of business and technology organizations, preferably with experience in initiatives involving complex data conversions
5+ years of Loan IQ experience
Strong understanding and experience of process re-engineering
Results-focused leader with an ability to inspire and instill a strong culture of accountability and excellence across teams and throughout the business.
Strong analytical skills with high attention to detail and accuracy
Proven and demonstrated leadership skills including relationship building, partnering and collaboration skills with clear ability to influence, gain buy-in and negotiate with a diverse group of key business partners/stakeholders including senior management.
Excellent written and verbal communication skills with experience presenting to senior management and ability to articulate key messages around risk, issues, customer impacts, etc.
Experience with Agile execution structures
Bachelor’s degree in related field; MBA preferred
Ability to travel up to 25% of the time
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
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