Wells Fargo is seeking a Control Management Director within the Chief Control Executive Risk and Control Self-Assessment (RCSA) team. The Control Director is tasked with providing support within the Chief Control Management Risk and Control Self-Assessment (RCSA) team to ensure effective frameworks are established as well as to ensure that significant and emerging risks are captured properly as they arise. This position sits within the Consent Order Integration organization and will support RCSA Quality Assurance and Program Management activities aligned with the enterprise RCSA program and in coordination with Enterprise Risk Identification and Assessment (ERIA), Operational Risk Events (ORE), Internal Control Program (ICP), Foundational Risk Components (FRC), front-line monitoring and Evidence Based Control Evaluation (EBCE) program areas as required to drive the implementation of Wells Fargo's policies across all business groups and enterprise functions. This role will partner with executive management to define and deliver Quality Assurance initiatives and programs across RCSA and will build relationships with a wide variety of senior leaders and enterprise partners across all business groups and enterprise functions (BG/EF). Learn more about the career areas and lines of business at wellsfargojobs.com
In this role, you will:
Manage and develop a team of multiple levels of directors and managers with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the function or affected by its outcomes
Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities
Lead Business Controls team by making strategic decisions to resolve highly complex issues by ensuring all process weaknesses or gaps are identified and remediation plans are supported and acted upon
Interpret and develop range of policies and procedures for business functions with moderate to high complexity and risk
Collaborate with and influence corporate heads, business heads, legal, audit, regulators, industry partners, elected officials, and trade groups including more experienced leadership
Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area
Develop and guide a culture of Business Controls talent development to meet business objectives and strategies
Drive the enterprise design, implementation and ongoing program management for RCSA Quality Assurance, in coordination with EBCE, ERIA, ORE, ICP and FRC program areas including insight generation and analysis of:
Service model, business process, risk driver and risk identification to ensure inventory completeness
RCSA risk and control assessments, including rationale, to ensure quality and consistency??
Risk & control inventory, rating trend and other horizontal comparisons leveraging central team view
Develop subject matter expertise across BG/EFs to enable qualitative insight that may require RCSA changes??
Internal and external drivers of potential RCSA change including risk events, issue management, emerging risk drivers, new regulation and other factors
Demonstrate strong relationship-building and project management skills in order to drive consistent high-quality execution of the RCSA program within the Control Executive Teams, across Control groups and across all BG/EFs working across all lines of defense and partner organizations
Facilitate development of front-line processes and procedures for program requirements along with process training and implementation execution
Support management of consent order action plan elements assigned to RCSA, including measurement of progress, communication of progress, achievements and metrics dashboard reporting
Engage with Consent Order Integration leadership team as required in support of consent order work stream activities and deliverables
Provide support of governance activities and guidance over RCSA activities
Aggregate, evaluate, report results and escalate where necessary. ??
Recognize opportunities for improvement in the business and to act on those opportunities
Develop presentations and materials for senior leaders with effectiveness across a wide range of audiences, with demonstrated ability to draw insights and conclusions from content originating from multiple sources and of various quality levels and to tie those insights into a cohesive story/executive presentation??
Required Qualifications, US:
8+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Management experience
Strong expertise in RCSA methodology / QC/QA process development, execution and reporting
Clear understanding of risk framework, corporate/business policies, and programs to translate into plans for the business, function and/or risk type??
Technical understanding of Corporate Risk operations, processes, and responsibilities.
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders as well as across various levels within the organization. ??Experience working in a matrixed environment and the ability to effectively manage and build relationships within the BG/EFs and with Corporate Risk
Strong listening and communications skills (both written and oral) with the ability to convey complex information and ideas, including complex data sets, both simply and clearly??
Able to synthesize material from multiple sources to create logically-structured content that clearly communicates the intended topic to a wide range of audiences
Ethical integrity and demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently when necessary
Demonstrated strength delivering effective solutions from concept to execution.
BS/BA degree or higher, MBA or other advanced degree from a top program preferred
Experience with business intelligence tools such as Tableau, MicroStrategy, Alteryx etc.
Proficiency in Microsoft Word, Excel, Power Point and Share Point
?????Ability to travel up to 10% of the time??
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:??All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
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