Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.
"One of the best parts of my job is feeling the impact of 93,000 3Mers collaborating around the world and seeing the difference they're able to make in people's lives." - Julie Bushman, executive vice president of International Operations at 3M
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role
The Commercial Billing and Collections Manager meets billing operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying billing system improvements. This role handles $1 billon+ in Accounts Receivable annually.
As a Commercial Billing and Collections Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Analyze and prioritize workloads based on department inflows to meet company expectations
Sets expectations and hold team members accountable. Creates an environment that promotes professionalism, engagement and inclusion
Sets expectations around productivity, quality, and other key metrics
Acts as a resource for internal and external customer; to include field personnel, medical professionals and other cross-functional areas to meet department's goals.
Identifies opportunities for improvement. Develop and execute action plans.
Monitors employees and department performance on key performance indicators. Communicates status appropriately.
Perform analysis and reporting for management as required
Provides a high level of customer service in a competitive market
Prioritizes and executes based on customer and business urgency.
Emulates 3M+KCI shared values
Conforms to, supports and enforces all Company policies and procedure
Conduct monthly meetings as well as monthly individual meetings with employees.
Prepare and document monthly, quarterly and annual performance evaluations. Make recommendations for salary increases and position changes.
Coach, develop, and counsel employees to effectively reach department goals
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher (completed and verified prior to start) from an accredited institution
Ten (10) years commercial billing and collections experience (B2B) in a private, public, government, or military environment.
Seven (7) years leadership experience in a private, public, government, or military environment.
Additional qualifications that could help you succeed even further in this role include:
Experience working with offshore teams and collaborating to achieve goals
Strong business to business negotiation skills
Ability to derive a strategy for success from concept through full execution
Experience with Microsoft Office applications including Word, Excel, and Outlook.
Travel: May include up to 20% domestic/international
Relocation Assistance: Relocation may be authorized / Remote work may be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/ 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
Here, you matter. You inspire.
Here, you go.
At 3M, inspiration happens daily. Here, science is how the
magic happens. Except it’s not magic, it’s the right science
applied the right way by the people of 3M. Here, your ideas
help shape everyday lives around the globe.
• We nurture the world around us
• We act with uncompromising integrity
• We encourage a culture of coaching and development
• We are endlessly inquisitive
• We create with purpose
• We believe in the power of the whole
3M technology advancing every company
3M products enhancing every home
3M innovation improving every life
3M is all around you: Nearly 90,000 employees, Operations in 70 countries. $32+ Billion in Sales. 100,000+ patents, Products sold in 200 countries, and 5 diverse business groups : Consumer, Health Care, Industrial, Safety & Graphics, and Electronics & Energy.