National War College Alumni Association

GENERAL PURPOSE 

Under the supervision of the Dean of Admissions, the Enrollment Software Specialist will assist with analyzing current practices and improving processes within the Admission CRM, Slate, while also assisting other areas of Enrollment Management with their data systems. This position requires a high level of accuracy to ensure that each potential student receives correct correspondence from Molloy and the Admissions Office. This individual will also serve as one of the primary Jenzabar SIS users in the admissions office. They will assist all Enrollment Management teams with functionality in the Admission CRM and data reconciliation between Admission CRM, Jenzabar SiS, PowerFAIDS, CAS systems and others. Advanced knowledge of Slate and Jenzabar is preferred.

• Enrollment Management Systems Maintenance and Improvement:
  • Collaborates with the admission personnel to create, improve, and maintain processes within the admission CRM.
  • Updates portals and other front facing elements of CRM.
  • Maintains documentation for processes within the CRM.
  • Provides trainings for Molloy personnel involved in the admission process.
  • Assists in updating reports and queries for users within the admission CRM.
  • Build, manage and maintain integrations between enrollment management systems (Admissions CRM, Jenzabar, PowerFAIDS, CSDCAS, On Base and others). This includes working in third party systems, developing APIs, and utilizing other connection tools. 
  • Performs periodic system updates and maintenance, as well as coordinating cycle prep, to ensure the system is up to date.
• Enrollment Data Management:
  • Provides reports and data to consultants and other partners as needed.
  • Works with senior admissions staff to reconcile data between Jenzabar and Admission CRM.
  • Collaborates with IT and senior admissions staff to maintain data integrity.
  • Communicates directly with key stakeholders across campus, primarily including Enrollment Management, IT, and Institutional Effectiveness.
  • Assists in coordinating reporting with Institutional Effectiveness for IPEDS and any other necessary reports.
• Data Processing:
  • Audits data to ensure that all information is correct in each of the Enrollment Management systems, with a focus on Slate and Jenzabar.
  • Releases admission decisions on a biweekly basis after reviewing and cleaning the records. 
  • Collaborates with Admissions Operations team to coordinate all aspects of processing and maintaining records for all prospects, inquires and applications for prospective undergraduate and graduate students. 
  • Reviews source materials for completeness and resolves problems related to incomplete or inaccurate data. 
  • Imports lists and applications from various partners and vendors. 
  • Generates queries and reports, using advanced knowledge of Slate and Jenzabar to ensure clean records, data integrity, and clean processes. 
  • Assists with various other daily Operations tasks on an as needed basis, including consolidating duplicate records, retrieving and maintaining transcripts and test scores, managing inventory for physical mailings/materials, etc. 

PERIPHERAL DUTIES

• Attends office and university meetings. Participates in professional development opportunities such as conferences, workshops, and meetings. Attend seminars when needed.
• This job description is not intended to be all inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. 

DESIRED MINIMUM QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Bachelor's Degree 
• Two years of office experience or training primarily in data entry and information processing or college admissions
• Advanced knowledge of Slate and Jenzabar is strongly preferred
• Excellent skills in Microsoft (Office, Excel, PowerPoint, Word, Outlook)
• Possess a superior level of attention to detail. 
• Possess a high degree of professionalism and strong organizational and time management skills. 
• Ability to handle frequent interruptions and multi-task. 
• Ability to handle sensitive information and maintain confidentiality. 
• Excellent professional verbal and written communication skills. 
• Ability to work closely and professionally with others as part of a team. 

• Experience with HTML, CSS, and technical skills to create a personalized, branded student experience a plus.                                                                        

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. 

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. 

Molloy College, an independent, Catholic college, rooted in the Dominican tradition of study, spirituality, service and community, is committed to academic excellence with respect for each person. Through transformative education, Molloy promotes a lifelong search for truth and the development of ethical leadership. 

All Molloy College employees are expected to display an understanding of and a commitment to the College's mission and core values; foster relationships with a spirit of inclusivity, compassion and respect; appreciate and celebrate differences and support a welcoming and hospitable environment that is responsive and helpful to all members of the Molloy community and beyond. 

 
AN EQUAL OPPORTUNITY EMPLOYER 

Women, minorities, persons with disabilities and veterans are encouraged to apply. 

Molloy College does not discriminate on the basis of an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, or military status; in its administration of educational policies, programs or activities; its admissions policies; or in employment practices. Molloy College takes its responsibility seriously to establish an environment in which the dignity and worth of all members of the institutional community are respected. In its effort to provide an optimal learning environment the College seeks the appointment of persons who are highly qualified and whose background is appropriate to fill each vacancy. It is College policy to recruit, employ, retain and promote employees without discrimination regarding sex, race, color, creed, religion, age, marital status, sexual orientation, veteran status, national or ethnic origin or physical disability. In selecting for employment, the College is committed to the highest standard of excellence and will select the best qualified candidate. In cases where there are equally qualified candidates for positions, selection will be made from those groups of persons who have been identified by the Federal and State Governments as having been discriminated against in the past.