National War College Alumni Association

Systems and Network Administrator (TEMP)

Ideal Candidate Statement:
This position is focused on Network Administrator responsibilities which provide a robust, reliable, secure, highly available, and mission-focused network infrastructure through monitoring and alerting. This person performs network administration, configuration and diagnostics (hardware, software and security) for all networking components, including physical LANs, firewalls, security and network access control systems for wired and wireless networks and telecommunications. This person will use their knowledge of core networking principles, methods, and techniques for design, installation, configuration, integration, and operation of network systems, components, equipment, and devices. This person will thrive in a team environment while supporting the diverse student and employee environment.

Ohlone prides itself as a Learning College with the motto of 'A World of Cultures United in Learning' and we are looking for employees who embrace diversity in serving students of varied backgrounds and learning styles. The College is committed to environmental sustainability and looks to all employees to support this important goal.



Position:
Under the general direction of the Director, IT Services and Support, the Systems and Network Administrator participates as a member of the IT Services team, focusing on setting up, configuring, and deploying networks and operating systems for District-wide use. The system network administrator determines the District's data storage and transmission needs and makes key decisions regarding network setup, security and capacity to provide users with reliable access to key data and software. They are also responsible for designing, configuring, and supporting standardized solutions that are reliable, available, scalable, manageable, secure and accessible.


Duties and Responsibilities:
DUTY STATEMENTS:

1. Conduct diagnostic testing on servers and network configurations and administrate infrastructure, including firewalls, databases, malware protection software and other processes, as needed;
2. Configure and apply system patches to servers and software;
3. Implements various system software/hardware standards, procedures and maintenance activities to achieve the highest possible reliability, security, and accessibility of network systems and servers;
4. Configure, operate and maintain a variety of organizational servers, including email, backup, business software, security, DNS, DHCP, SANS, Virtual machine and Virtual Design;
5. Supports and maintains Office 365 user/group email account, troubleshoot email problem, migrate local Exchange email account to Office 365;
6. Maintain Ohlone cloud infrastructure in AWS, troubleshoot and resolve server, DNS and Ohlone website problem;
7. Evaluate network servers and architecture and suggest possible solutions to mitigate or reduce potential risk to systems and services;
8. Research, identify and recommend potential technologies, products and/or changes to improve systems and network configurations and determine hardware or software and make recommendations regarding acquisition and requirements related to such changes;
9. Design coordinate, implement and maintain network security measures in order to protect data, software, and hardware;
10. Perform or work with team members to support regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures;
11. Maintains and responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization;
12. Analyze, evaluate and optimize network system or equipment performance;
13. Maintain a variety of organizational servers, including email, backup, business software, security, DNS, DHCP, SANS, Virtual machine and Virtual Desktop systems, applications, departmental and other assigned servers;
14. Perform and maintain data backups and disaster recovery operations including adding users to a network addressing all security related functions;
15. Maintain logs related to network functions applications, as well as maintenance and repair records;
16. Communicate in-person or at meetings with personnel inside and outside of the college organization including contractors and construction personnel to coordinate activities, projects exchange information and resolve issues or concerns;
17. Act as a technical resource for questions and advises non-technical staff in the campus community based on users expertise;
18. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes;
19. Assign routing protocols and routing table configuration;
20. Assist network administrator(s) to design, analyze and deploy network models including participating in decisions about future hardware or software purchases to upgrade organizations network;
21. Troubleshoot and resolve network problems involving LAN, WLAN, WAN, VLAN, firewalls, network security, VPN, data center environmental systems and controls, network interconnectivity, and applications;
22. Support LANs, WANs, network segments, Internet, and intranet systems;
23. Prepare, update and submit usage reports and provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure;
24. Develops and maintains complete and accurate records pertaining to hardware, software, system, and network configurations, changes, outages and improvement plans;
25. Confer with network users about how to solve existing system problems and coordinate with users and team members to identify and resolve problems in a timely manner;
26. Operates and maintains the college voice network including making any needed changes;
27. Configure communications servers and troubleshoot problems with telephony services including responding to inquiries and updating E-911 databased as needed
28. Assign configuration of authentication and authorization of directory services including the organizations servers and desktop and mobile equipment ensure that email and data storage networks are functioning properly;
29. Monitor server systems for efficient use of storage systems, make recommendations to increase efficiency and productivity of network and server systems in accordance with college policies and procedures;
30. Demonstrate cultural sensitivity while engaging with a diverse academic, socioeconomic, cultural, and ethnic backgrounds of faculty, staff, and students with physical and learning disabilities;
31. Perform other related duties as assigned.

KNOWLEDGE OF:

• VMWare, VDI, Visio, Genetech, Alertus, Exchange, AWS, Office 365, Windows Server 2008-2019, SQL databases, VOIP, voicemail, PBX, TCP/IP, DNS, Routing, DHCP, Print Servers;
• Computer programming languages, utilities, and applications used in an educational setting;
• Database management systems;
• Principles and techniques of systems analysis, equipment inventory methods, design and documentation;
• Network IP addressing, network concepts, routing protocols and standards, including Ethernet, broadband and wireless networks;
• Applicable laws, codes, regulations, policies and procedures;
• System and application security requirements;
• Management of inter/intranet and web administration applications;
• Configuration of network switches, routers and other network devices;
• Security practices and firewalls;
• Structured wiring design and practices.

SKILLS TO:

• Interpret, apply and explain rules, regulations, policies and procedures;
• Maintain records related to work performed.
• Interpret, apply and explain rules, regulations, policies and procedures.
• Establish and maintain cooperative and effective working relationships with others.
• Analyze situations accurately and adopt an effective course of action.
• Read and interpret technical information, wiring diagrams and blueprints.
• Research, analyze and recommend new system software and hardware.
• Develop solutions for network connectivity including Internet access.

ABILITY TO:

• Plan and organize work.
• Establish and maintain cooperative and effective working relationships with others.
• Adapt new or existing equipment for integration into current systems.
• Establish and maintain cooperative and effective working relationships with others.
• Meet schedules and timelines.
• Communicate effectively both orally and in writing.
• Prepare comprehensive narrative and or statistical reports.
• Utilize a variety of computer applications and operating systems.
• Support other IT team members with support on hardware and software service issues.
• Work independently with little direction.

Desirable Qualifications:

• Bilingual and Biliterate
• Related Specialized training(s)

Minimum Qualifications:
AA degree with coursework in computer systems and network technologies AND plus substantial continued education and training in the Information Technology field;
OR
Equivalent experience in the field. Bachelors degree and network / systems certifications preferred.
AND Commitment to community college goals/objectives of being an equity-based and anti-racist institution, and providing quality programs and services for culturally, socio-economically, ethnically, and academically diverse students and students with disabilities; personal qualities to work effectively and with sensitivity in a multicultural environment; awareness of and commitment to the needs of non-traditional and/or re-entry students with diverse abilities and interests;ANDMust have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.

For additional information on minimum qualification requirements, please visit: https://www.cccco.edu/About-Us/Chancellors-Office/Divisions/Educational-Services-and-Support/What-we-do/Educational-Programs-and-Professional-Development/Minimum-Qualifications
OTHER REQUIREMENTS
Minimum of two years professional experience directly supporting networks and servers. Four years of experience with progressively higher responsibilities preferred.



Physical Characteristics:
PHYSICAL DEMANDS:

• Stooping
• Kneeling
• Crouching
• Grasping
• Reaching
• Feeling
• Finger
• Dexterity
• Walking
• Ability to hear
• Ability to effectively communicate
• Ability to visually perceive objects

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
ENVIRONMENTAL ELEMENTS:

• Primarily Office;
• Primarily Indoors;
• Constant contact with customers and end users;
• May occasionally have to pick up heavy items over 50lbs.
• May occasionally climb ladders
• Noises, fumes, dusts, odors

Starting Salary Range: $40.85 - $52.16 per hour
Posting Number: A/T175-14
Number of Vacancies:
Desired Start Date:
Position End Date (if temporary):
Open Date: 10/11/2022
Close Date:
Open Until Filled: Yes

Equivalency:
If you do not meet minimum qualifications as stated, a completed equivalency portfolio with all related documents must accompany the application or your packet will not be considered. The equivalency form can be found on our website at: https://www.ohlone.edu/sites/default/files/users/mmoore25/ohlone_equivalency_form_-_final.pdf



Foreign Transcripts:
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline. Here is a list of approved foreign degree evaluations services: http://www.ohlone.edu/org/hr/forms/docs/evaluationofforeigndegrees.pdf



Benefits Statement:


Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal 'Immigration Reform & Control Act of 1986.'

District Statement:
Founded in 1967, Ohlone College is named in honor of the early Ohlone People who inhabited the San Francisco Bay Area. Ohlone College is committed to providing a high-quality education to serve our diverse population of over 15,000 students per year. Ohlone College is nationally recognized for our Deaf Studies and Interpreter Preparation programs, and is widely known for our nursing, health sciences, liberal arts, biomedical science, and smart manufacturing programs. As a learning community, we embrace and champion inclusivity, integrity, student expression, global citizenship, and continuous improvement.

Ohlone College is one of the top-ranked community colleges in California, serving the cities of Fremont, Newark, and Union City. Our campuses in Fremont and Newark are centrally located in the East Bay between San Francisco, Oakland, and San Jose. This region is known as a hub of innovation and economic activity, and home to some of the most advanced manufacturing, biomedical research, and clean energy companies in California, including Tesla, Meta, Seagate, and Lam Research.

The main campus in Fremont is located near Interstate 680 at the base of Mission Peak, just south of the historic Mission San Jose, and is the primary gateway to year-round hiking, biking, and hang gliding in the Mission Peak Regional Preserve. The Newark Center for Health Sciences and Technology is located near Interstate 880 in a hub of new residential and commercial development. The two campuses are connected by shuttle to each other and the Warm Springs BART station, which offers convenient access to public transit throughout the Bay Area.



Conditions of Employment:
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis, and proof of vaccination from COVID-19. In addition, you will be required to provide identification and employment eligibility as outlined in the federal 'Immigration Reform & Control Act of 1986.' Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.



To apply, visit https://employment.ohlone.edu/postings/48985

The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.










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