The Community Outreach Worker helps promote and implement the strategic goals and objectives of Cook County Health (CCH) and CountyCare throughout the different communities of Cook County. They assist by fostering an environment in which community partnership objectives are viewed as a high business priority affecting the reputation and success of the Health Plan. Community Outreach Workers contribute by expanding CountyCare member and population base by promoting our health plan through partnership agreements with our network of providers and involvement with community and faith-based organizations. Community Outreach Workers are also an integral part of the promotion of CountyCare and the enrollment of people into the State's Medicaid insurance plan by helping persons obtain appropriate insurance information to fit their needs.
This position is exempt from Career Service under the CCH Personnel Rules.
Identifies active Community-Based Organizations (CBOs) and Faith-Based Organizations (FBOs) that serve the population of CountyCare.
Develops and maintains a positive working relationship with government officials and community leaders in Cook County.
Establishes and maintains a positive working relationship with the aforementioned parties.
Develops and maintains an integrated contact database consisting of all our community, religious, business, and governmental partners to best achieve communication and programmatic strategies.
Represents CountyCare at community and faith-based events and activities.
Recommends and implements community events relevant to CountyCare's goals and strategic objectives of expanding our membership.
Distributes literature at community meetings to promote healthy lifestyles and wellness programs and makes presentations at such events.
Organizes health fairs and other community events to promote CountyCare programs throughout the surrounding community.
Assists in managing advisory council and member engagement meetings for the health plan.
Obtains member testimonials for public hearings, media requests and other events.
Helps highlight issues that need attention performs appropriate follow-up to ensure that these items are corrected.
Remains current with insurance coverage news to support presentation topics of discussion.
Prepares monthly reports on outreach activities.
Attends conferences, seminars and training sessions on related issues.
Prepares written communication, correspondence and report as required.
Establishes strong relationships to help advance CountyCare in the community.
Performs other duties as assigned
Bachelor's Degree from an accredited college or university is required (original transcripts required at time of interview)
Two (2) years of outreach experience in a healthcare setting, non-profit organization, governmental entity or the private sector with a focus on event planning, soliciting vendors, working with church and community based organization. Such experience must be evident from your work experience and not from your extracurricular activities is required
Bilingual skills in English/Spanish, English/Polish, English/Arabic and/or English/Mandarin required based on area of assignment is required
Must be able to travel to work sites throughout Cook County and community events is required
Must be able to work flexible hours including evenings and weekends is required
Master's Degree in a clinical, business, health or social services related-field is preferred
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of principles, practices and policies of the health care industry.
Knowledge of Microsoft Office Suite
Excellent verbal and written communication skills necessary to communicate complex concepts in a clear, concise manner with all levels of staff, patient population and the community composed of diverse cultures and age groups
Ability to maintain a professional demeanor and composure as a representative of CCH
Ability to prioritize, plan, and organize projects and task
Ability to initiate, develop and maintain mission-productive relationships with internal and external constituencie
Ability to work well with employees at all levels of the organization, including internal and external customer
Ability to handle all situations with tact, persuasiveness, and diplomacy
Ability to multi-task and meet deadlines in a fast paced and stressful environment
Ability to develop and write reports clearly and accurately
Ability to work flexible hours, including evenings and 2-3 weekends per month during the Summer season
Must be self-directed and innovative Demonstrate attention to detail, accuracy, and precision
This position requires various types of physical exertion with the use of hands, legs, and fingers including but not limited to lifting, pushing, pulling, prolonged standing/walking, climbing stairs, operating any equipment and other devises or moving light to moderate weight
Must be able to travel to work sites throughout Cook County and community events
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question, "Are you a Military Veteran?"
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
* Medical, Dental, and Vision Coverage
* Basic Term Life Insurance
* Pension Plan
* Deferred Compensation Program
* Paid Holidays, Vacation, and Sick Time
* You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITAL SYSTEMS IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER