Be unstoppable with us! T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, multi-talented self-starters who are ready to go go go… And T-Mobile is recognized as a best place to work for LGBTQ+ employees by the Human Rights Campaign Corporate Equality Index ten years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.
T-Mobile is the nation’s Un-carrier and the fastest growing US wireless company, thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. We are changing wireless for good and sharing the word so policymakers and opinion drivers know we are focused on consumers and won’t stop! You will work with a team of experienced, government-focused professionals, providing critical support on policy issues and external affairs. You understand how government policy impacts business, including legislative and regulatory activity. You’ll use your knowledge of federal and state government processes, and where they connect with the commercial sector, to help the Government Affairs team achieve objectives critical to the business. You’ll help drive our success in the policy arena, anticipating, and responding to issues as the environment evolves whether in DC or in state capitals across the country. You’ll collaborate across all teams within Government Affairs to prepare and build consensus on messaging and creative pieces to support key policy objectives, using your familiarity with an array of tools and platforms to amplify our positions. You’ll work with the team to strengthen existing processes and explore new ways to get out the message. You’ll work on current projects, proffer new ones and provide suggestions on course correction as needs evolve. You’ll work alongside regulatory attorneys, lobbyists, and advocates to develop and manage external collateral materials that support policy objectives before the government at all levels.
What you’ll do in your role.
Produce clear communication materials through a wide range of styles and formats, including talking points, PowerPoint presentations, blogs, formal speeches, videos, letters, articles, op-ed and bylined pieces, and social media
Develop policy materials and manage evolving messages to support Government Affairs
Maintain depositories of collateral to support the team
Manage communications channels, internal and external
Design presentations on key policy issues
Monitor and analyze developments in government policy that impact activities
Drive social media engagement for Government Affairs
Collaborate across Government Affairs, and with other departments, to identify needs, provide advice and offer solutions
Interact with external collaborators, including agency personnel and third-party champions
The experience you’ll bring.
Bachelor’s degree and 3-5 years of experience working in government, politics or advocacy
Capitol Hill experience preferred
Corporate Government Affairs experience ideal, particularly in issues management
Public affairs agency or prior communications experience essential
Outstanding command of English and writing to persuade
Expert skills in MSFT Word, Excel and PowerPoint. Graphic design proficiency
Skilled in writing for social media and familiarity with key platforms
Demonstrated strong organizational skills
Strong communication skills, both verbal and written
Ability to partner across the company and work with different teams
Strong writing and editing skills – attention to detail and commitment to accuracy
Urgency and flexibility – understanding that there will be after hours work at times
Calm under pressure and tight deadlines
Knowledge of consumer technology and wireless technologies a plus
Personal Characteristics
Thrives in a fast-paced culture of change and innovation
Ability to work independently but bring relevant and timely updates to the forefront at the right time
Work cooperatively with others and a variety of personality types
A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction
Excellent follow-through skills – you do what you say you’ll do and dot the i’s
Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative
Ready and willing to adapt to the possibility of uncertainty, new territory and change every day
The Un-carrier formula is so simple. Love customers. Listen to them. And change the industry to make it better for them. Easy to say, but apparently hard to do, especially if you judge the actions of our competitors. We’re inspired to keep going because of this secret: Customers NOTICE when you put them first. There’s no other explanation for 1.2 million new postpaid account net adds in the last year alone — the highest number reported by any company. 2021 was our best growth year EVER, with 5.5 million new postpaid lines added. This was the most customer growth we’ve EVER delivered and also the most in the wireless industry.We do it with the most capable, empathetic, customer-loving team in the wireless industry. Across Retail, Care, Engineering and more, Team Magenta is the heart, soul, face and voice of this company. T-Mobile thrives because of them. And we’re continuing to grow this team of customer-obsessed heroes. We hired thousands of employees in 2021 and will keep bringing in more diverse talent whose various backgrounds, skillsets and experiences will continue to drive our business.