National War College Alumni Association

Full-Time Financial Aid Counselor


POSITION: Full-Time Financial Aid Counselor: Financial Aid; 37.5 hours per week; MCCC/MTA Unit Professional Position; Pay grade 3.

Summary: Financial Aid is open Monday/Tuesday/Thursday/Friday from 9 am - 5 pm and Wednesday from 9 am - 6 pm. The staff member is required to work Monday/Tuesday/Thursday/Friday from 9 am - 5 pm and Wednesday from 10 am - 6 pm. The potential candidate will be working primarily on the Lawrence Campus for the Financial Aid Office and assisting at the Haverhill Campus to cover as needed.

RESPONSIBILITIES: This position will report directly to the Director of Financial Aid and will be required to perform the following:

1. Establish and facilitate FAFSA completion opportunities at NECC and the college community with a focus on financial aid outreach.
2. Plan and facilitate FAFSA workshops and information sessions for students and community partners and high schools.
3. Proactively communicate with students and partners via phone and e-mail.
4. Assist the Director of Financial Aid with developing a financial literacy program
5. Evaluate and fill communication gaps among current students who do not complete the financial aid process.
6. Advises students about financial aid eligibility, application procedures, aid programs, costs, debt management and financial planning.
7. Ensures compliance with all applicable Federal, State and College regulations and policies.
8. This position has a student caseload, which includes but is not limited to the review of student applications for financial aid to determine financial need and award aid according to government and institutional regulations.
9. Evaluates documentation provided by students; performs verification and conflicting data resolution.
10. Exercises professional judgment, assists with processing financial aid appeals, special circumstances and dependency overrides.
11. This position will also be assigned administrative responsibility for particular Title IV, State, or Institutional program(s).

The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Financial Aid Counselor - HB 1069.doc


Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Business Administration, Accounting, Human Services, Sociology, or closely related field; with two (2) years' experience and/or training involving financial aid operations, or loan processing; or an equivalent combination of education, training, and experience.
• Knowledge of federal and state financial aid regulations and programs.
• Must be self-motivated; have the ability to problem solve; be able to communicate effectively with students, staff and the community and have a commitment to customer service.
• Able to work in fast pace team environment and have the ability to handle several assignments simultaneously.
• Must be able to respond effectively to questions and prepare materials in response to inquiries.
• Strong time management skills.
• Knowledge of Microsoft Office.

PREFERRED QUALIFICATIONS:

• Banner Student Information Systems experience preferred.
• Experience working in community college and/or One-Stop Enrollment Services setting preferred.
• Strong preference for bi-lingual (Spanish/English) candidate in order to best serve the needs of the College's Hispanic/Latino population.
• Experience working with and supporting a culturally diverse population.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.


Additional Information:

SALARY: Anticipated salary range $47,597.00-$53,893.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system; Pay grade 3. Transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP


Application Instructions:

TO APPLY: To be considered for this position click on the 'Apply Now' button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover letter, describing your qualifications and experience
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references.

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery



To apply, click HERE





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