S&P Global Market Intelligence TheRole: Associate, Credit Client Services The Team: As a member of the Credit Client Services team, you will serve as an expert for the Market Intelligence Platform and Credit Ratings. Working on a team is essential in this role. Additionally, Credit Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support. What's in it for you: Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Credit Client Services team where you will help clients resolve their issues, interpret our data, and navigate the S&P Global Market Intelligence Platform. Following approximately 1-2 months of classroom style training and mentorship in Centennial or New York, you will begin to support clients over the phone, via web chats, and emails. The role consists of on-the-job learning and experiences that covers a comprehensive curriculum focusing on a variety of areas including Credit Ratings, Research, Credit Analytics, Capital Markets, S&P Global Market Intelligence Platform, S&P Global Market Intelligence Office Plug-in, etc. Participants must successfully complete required certification exams along with a rigorous evaluation process that will test your skills and capabilities. What We're Looking For:
An undergraduate degree is required. Finance, Accounting, Economics, or other related fields are preferred as the incumbent must have solid knowledge of finance and accounting principles to resolve client questions.
Preferred 3.0 + GPA
Internship or work experience in a client facing role (client support, relationship management, or sales)
Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
Strong collaboration and teamwork skills
Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage
This role is limited to persons with indefinite right to work in the United States. Return to Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Grade/Level ( relevant for internal applicants only ): 7 The Location: Centennial, CO or New York, NY Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $ 63,000-$67,000. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires . About Company Statement:S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.
Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.