The Senior Director of Data and Analytics will work closely with other technical and leadership team members to develop the strategy and processes for data ingest, transformation and analytics. They will help grow a team of data and analytic engineers who will be responsible for delivering analytic insights to our clients. They should be comfortable initially doing much of this work as we grow our team and add clients.
Essential Functions and Duties
Oversee the ingest and transformation of healthcare data to support analytic use cases.
Ensure that the modeling of various data sources will successfully create a comprehensive view of patient care.
Define and oversee ETL processes for various healthcare data sources using our internally developed and 3rd party tooling.
Oversee analytic data transformation for healthcare use cases (eg. cost of care calculations for a variety of clinical and research use cases, care variation, or patient outcomes)
Interpret data and analyze results utilizing statistical techniques.
Develop and interpret measure definitions and standards used in quality measures for value-based care.
Collaborate with other team members to design data models and visualizations that meet product and project requirements.
Ensure appropriate testing and validation of data outputs.
Assist in the creation of detailed documentation for processes and projects.
Balance tasks and priorities between multiple client projects and internal initiatives, ensuring on time completion.
Train and manage a group of data professionals.
Perform a variety of tasks related to getting a new platform configured.
Adheres specifically to all company policies and procedures, Federal and State regulations and laws.
Display dedication to position responsibilities and achieve assigned goals and objectives.
Represent the Company in a professional manner and appearance at all times.
Understand and internalize the Company’s purpose, display loyalty to the Company and its organizational values.
Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our work force in actions, words, and deeds.
Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
Other duties as assigned.
Education, Knowledge, Skills and Experience
Bachelor’s Degree in healthcare or related experience or four (4) years of related experience in lieu of degree.
Good understanding of claims data (medical, Rx, enrollment/eligibility)
Experience working with EMR/EHR systems and an understanding of the healthcare clinical domain and data.
Knowledge of value-based contracting in healthcare.
Knowledge of database design, data modeling and standardized data structures
Knowledge of data analysis strategies and methodologies
Familiarity with development methodologies and processes
Some knowledge of cloud services like Amazon Web Services
Knowledge of healthcare data standards (e.g. HL7, FHIR) and regulatory requirements (e.g. HIPAA).
Knowledge of a variety of healthcare data formats (e.g. HL7 V2, FHIR, X12, CDA)
Experience structuring claims, clinical & other data to support product development.
Familiarity with quantitative analysis and presentation of data to
Familiarity with designing, implementing, and loading custom data models that reflect real-world problems.
Experience mentoring other data engineers and analysts.
At least 12 years of experience working with healthcare data and processes [sixteen (16) years for non-degreed candidates]. Minimum 8 years in a leadership role.
Over 15 years of experience [nineteen (19) years for non-degreed individuals] in working with healthcare data and processes and 10 years in a leadership role.
Ability to oversee and mentor a group of data professionals.
Ability to analyze healthcare data from a mix of sources and combine the data appropriately.
Experience leading a team that is building client facing analytics.
Experience calculating metrics for various use cases using claim, billing, or clinical data.
Experience identifying care variation and its possible causes.
Experience creating analytics focused on patient outcomes.
Substantial experience using Structured Query Language (SQL).
Experience working in a cloud-based infrastructure.
Experience with ETL processes and tools and leading team members doing this work.
Experience performing ad hoc analysis to determine direction and strategy for a project.
Experience applying analytic methods to healthcare data.
Excellent analytical and troubleshooting skills with attention to detail.
Excellent logical and problem-solving capabilities.
Strong organizational skills and the ability to prioritize work.
Effective verbal and written communication skills.
Ability to work with limited supervision and as part of a team.
Experience working with FHIR data and standard terminologies.
Proficiency with developing, maintaining, monitoring, optimizing, and troubleshooting SQL or other advanced analytic tools to perform data extraction and query functions.
Ability to code and comprehend code around technologies that deal with acquiring data.
The ability to articulate issues in both technical and layman terms to both internal and external audiences.
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Must have the ability to travel occasionally. Working condition include normal office setting.
Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.
FFF Enterprises/ NuFactor is an equal opportunity employer to all and prohibits discrimination and harassment based on the following characteristics: race, color, caste, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic conditions), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran or military status, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or any state protected leaves), domestic violence victim status, political affiliation, reproductive health decision-making, and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.
The undersigned employee acknowledges receipt of the Job Description for the employee’s position and understands the essential functions, responsibilities and qualifications of the position. Furthermore, the employee acknowledges that this Job Description does not include all of the essential functions of this position, and that these essential functions may change as deemed necessary by the manager.
 The Company recognizes and supports the obligation to reasonably accommodate employees with disabilities or religious beliefs or practices to allow those employees to perform the essential functions of their jobs. See the Company’s Reasonable Accommodation Policy. If an employee believes they need a reasonable accommodation based on disability or a religious belief or practice, the employee should discuss the matter with their supervisor or the Human Resources Department.
About FFF Enterprises and Nufactor Specialty Pharmacy
FFF Enterprises is the nations must trusted specialty distributor of plasma products, vaccines, biosimilars, and other specialty biopharmaceuticals and pharmaceuticals. Our partners include the largest and most influential GPO’s, servicing over 80% of United States hospitals and supplying the nations leading non-acute care sites. Our unprecedented programs unite manufacturers, GPO’s and hospital partners, resulting in cost-containment and more access to common and uncommon products. Nufactor is the specialty pharmacy subsidiary of FFF Enterprises. It is dedicated to the chronic illness community, providing specialty products, in home infusions, and individualize patient care on a daily basis. Some of the services include 24/7 on call pharmacists, 24/7 on call infusion experts, Nursing services, patient and physician educational programs, patient advocates, and administrative services.