National War College Alumni Association

What the Account Management Specialist contributes to Cardinal Health *Position reports to CAH US but is physically located onsite at USNH Guam on the island of Guam*The DoD Account Management Specialist is responsible managing the success of the relationship with a specific customer in order to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for identifying, quantifying, qualifying, tracking, and evaluating customer pain points and, for facilitating, developing, designing and implementing processes that improve overall customer experience. Act as customer advocate and liaison back into Cardinal Health organization (field sales, customer service, vendors, contracts).