Clinical Program Manager - Blood Bank Department at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA
Relocation Assistance can be provided.
Under the general direction of the Laboratory Director, the employee is responsible for the overall management of the PHC Blood Banks (PSHMC, PHFH, MCH, and SJH) Under the general direction of the Inland Northwest Washington (INWA) Laboratory Director, the employee is responsible for the overall management of the INWA Blood Banks in Sacred Heart Medical Center, Holy Family Hospital, Mount Carmel Hospital, and St. Joseph's Hospital. Performs all duties in a manner which promotes team concept and reflects the mission and philosophy of Providence Health and Services. INWA Blood Bank Manager develops, coordinates and oversees the strategic, operational and technical framework for blood bank operations in INWA. Helps develop and maintain Transfusion Service operating budget and manage multi-million contract(s). Manager has oversight and control of process and policy and ensuring excellent customer service. In addition, this position actively participates in system initiatives related to Epic standard system structures and contracts. Develops over arching strategic goals in INWA for Blood Banks in concert with the INWA Laboratory Director, the INWA Medical Director and in coordination with key physician leaders. The position assures that the Blood Banks, in concert with the Laboratory Managers, meet the requirements of all appropriate accrediting agencies and regulations. Because of both direct as well as service area accountabilities, the tasks and duties of the position encompass routine daily oversight consistent with supervisory functions as well as broader responsibilities associated with the service area position for all testing procedures.
Reports directly to the INWA Laboratory Director. Matrixed reporting dotted line to the Lab Manager overseeing the lab operations in which the directly supervised Blood Bank resides. Peer relationships are with other supervisors and managers. Strong ongoing interactions with INWA Medical Director and Vitalant Medical Director, Manager and Supervisors and BSI staff. Interacts regularly with other Providence System level Blood Bank managers and supervisors, Nursing Services, Department directors, and physicians.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
Bachelor's Degree in Related Health Science
Ten (10) or more years of progressive healthcare experience
Five (5) years of clinical laboratory blood bank experience
Preferred qualifications:
National Certification from American Society for Clinical Pathology -OR- equivalent national Medical Laboratory Scientist (Medical Technologist) - American Medical Technologists -OR- National Laboratory Tech - United States Government
Master's Degree in Business Administration or Health Administration
SBB Certification
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.
We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.
Check out our benefits page for more information about our Benefits and Rewards.
Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
At Providence, we use our voice to advocate for vulnerable populations and needed reforms in health care. We are also pursuing innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone – regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future – today.
