Product Management Associate Director, Energy Studio Impact & Analytics
Location: Boulder, Colorado
Type: Full Time
Internal Number: 20218538
The Role: Product Management Associate Director, Energy Studio Impact & Analytics The Grade/Level: (relevant for internal applicants only) 12 The Location: Houston, Denver, Dallas, Colorado
The Team: Upstream North America Content manages a portfolio of content products for Land, Subsurface, Well, and Production personas for traditional oil and gas and energy transition workflows. Our goal is to discover new sources of growth through continuous product innovation.
The Impact: You will be responsible for training and demos, post-sales deployment, user metrics and insights, and championing our Energy Studio Impact customer-facing application. As a Product Management Associate Director, you will work closely with sales, internal customer support teams, and customers to gather product feedback, market and competitive intelligence, and usage information to help your team refine the product vision and requirements to better target customer growth segments and under-served personas. This position also works closely with product marketing to drive product awareness and usage across the internal and external customer base.
What's in it for you: This position plays a critical role in driving the revenue growth of Analytics by helping ensure that Energy Studio Impact , S&P Global next generation analytics application, is optimally supported to retain and grow the customer base.
Undisputed expert in Energy Studio Impact
Partners with Commercial team to understand the customer user base, product usage trends, requirements, and competitive positioning to help identify opportunities to expand the user base and enhance the product
Partners with sales to support opportunities, help transition current clients from legacy applications and conduct post-sales deployment and training programs
Support client needs and issues in addition to building proactive relationships aimed towards product adoption
Responsible for training other internal customer support teams and building a team of people that can help support client demos and requests
Monitors and reports on product usage by customer segment, client, and user persona
Defines and conducts demo workflows targeting different customer segments and user personas
Gathers and tracks customer feedback and competitive information
Participates in strategy and design sessions to share customer feedback and usage analysis
Develops and executes product training for internal and external customers
Proactively works with Product Management, Customer Care, Content and Operations to identify internal product use cases and training requirements
Manages and runs user group/client advisory group meetings with the support of the product manager
What We're Looking For:
Experience with data visualization tools such as Microsoft Power BI, Spotfire, Tableau, or OmniSci beneficial. Experience with writing SQL code required.
Excellent verbal, interpersonal and relationship-building skills required
Previous experience in data analytics preferred
5-10 years' experience in technology-powered products in the energy industry
Bachelor's Degree in Business, Geoscience or Engineering preferred
Experience in agile product development practices and tools beneficial
Smart - intellectually curious
Creative - thinking outside the box
Persistent - pushing organizations beyond comfort zone and killing siloes with constant communication
Ambitious - desire to disrupt the upstream sector through automation and digital transformation.
Note: Based on hiring leader recommendation (US only) and Visa appetite, you may add an optional line that reads: This role is limited to persons with indefinite right to work in the United States.
Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $88,400 USD to $130,000 USD . Base salary ranges may vary by geographic location.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit
About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets.
Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.