This is a 100% onsite, in-person role and requires you to report to the VA Medical Center in Palo Alto, CA at 3801 Miranda Ave (Monday-Friday).What Field Service contributes to Cardinal Health Field Service is responsible managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for identifying, quantifying, qualifying, tracking, and evaluating customer pain points and, for facilitating, developing, designing and implementing processes that improve overall customer experience. Act as customer advocate and liaison back into Cardinal Health organization (field sales, customer service, implementation, contracts.Resp