SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy and is named Headquartered in Newington, New Hampshire, SIG SAUER has over 3,200 employees across twelve locations in three states and is a certified Great Place to Work™. For more information about the company and product line visit: sigsauer.com.
Position Summary: Responsible for the administration of the company’s quality management system, and specifically, product and process quality of ammunition products, including supervision of personnel. Guides and directs the activities of non-exempt and/or exempt personnel involved in various operations and functions. Includes production support; data collection and analysis; customer required quality documentation; troubleshooting and root cause analysis; workplace organization and safety; and personnel evaluation and development. Typically receives guidance from higher level leaders when implementing longer range strategic objectives.
Primary Responsibilities: *Supervise quality personnel assigned to ammunition products value stream or functional areas, including assuring staff compliance with organizational policies and applicable laws, most importantly regarding safety. Serve as main point of contact for area, including assistance in preparations of budgets and work planning. *Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and assuring compliance with safety and Personal Protective Equipment (PPE) requirements. *Assure that all documentation for areas is up to date, relevant and available to personnel at points of use, that personnel are trained to requirements, and that transactions of activities are proper and timely (eg, work orders). *Assure timely and accurate completion of customer required documentation, such as that for contract quality related deliverables and acceptance or compliance testing. *Assure that product flows through value stream or functional area in an efficient and effective manner, and that protocols and procedures are complied with. Develop or champion appropriate metrics to monitor performance. *Lead 5S workplace organizational activities and maintain the area in good working order through sustainment activities, including requests for maintenance assistance for projects beyond the capability of department personnel. *Review inspection data to assure integrity and provide data analysis, as needed. *Utilize product knowledge to investigate problems and identify root cause, including that related to internal and external customer complaints. *Communicate and collaborate effectively with all applicable functional departments, regarding problems and corrective actions. *Utilize quality personnel effectively at all times by making them available for testing, screening, assembly, cross training, etc, if and as needed. *Seek and act upon ways to improve daily work processes to enhance quality and productivity and satisfy customer needs and expectations; look for cost reduction and service improvements; eliminate unnecessary or low priority work; initiate, encourage and empower others to resolve impediments and act on improvement opportunities. *Coordinate with customer, supplier and third party quality functions, as needed to assure quality related issues are properly addressed.
Secondary Responsibilities: *Ability to effectively present information in one-on-one and small group situations to customers, suppliers, and fellow employees *Participate on problem solving teams for driving to root cause of internal and external quality failures, particularly related to prevention of customer escapes.
Education and/or Experience: *5+ years related experience and/or training; or equivalent combination of education and experience. Experience in provision of defense products to US and international military customers a plus. *Detailed knowledge of components, assemblies and product form, fit and function. *Knowledge of Geometric Dimensioning and Tolerancing (GD&T) and metrology concepts. *Knowledge of basic statistics and quality management concepts, including cost of quality. *Ability to build cross functional teams to identify and analyze the root cause of quality issues and recommend appropriate corrective action. *Basic computer skills, including MS Word, Excel, and Powerpoint.
SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER’s workforce is located across eight locations in the United States. The tremendous growth of SIG SAUER has fueled outstanding opportunities for experienced professionals to join our team.