About the Role: Grade Level (for internal use): 09 About the Role: The Team: The Client Support team is responsible for providing support to our clients on our business intelligence tools by holding investigative conversations with clients & driving product usage. You will manage this team and gain in-depth knowledge of our S&P Global Market Intelligence Product suite. Responsibilities and Impact: As the face of the organization, your typical day requires you to support associates who answer client queries by leveraging your working knowledge of our platform, your knowledge of multiple industries, and your expert soft skills honed from working with clients. Additionally, you'll help identify and de