Academic Advisors/First Enrollment Academic Advisors

Empire State University seeks experienced and dedicated Academic Advisors/First Enrollment Academic Advisors to provide online academic advising services to our undergraduate students, most of whom are transfer students. As part of an experienced and student-centered advising team, the successful candidates will develop expertise across various academic advising areas to support our students in advancing their academic, professional, and personal goals. These activities include reviewing students' goals, transcript reviews, and course recommendations in alignment with program requirements, cultivating relationships with assigned students, referring students to appropriate university resources, integrating career service resources, and helping students engage with academic degree programs that align with their stated goals. Strong collaboration skills, a growth mindset, and a desire to be part of a leading online university committed to student access and success are essential for any successful candidate.

Specific job duties for an Academic Advisor may include:

• Manage an active caseload of advisees primarily in structured programs, participating in proactive outreach and advisement throughout advisees' time at the university.
• Develop and maintain mastery of the university's academic program requirements, policies, and procedures.
• Work closely with students within associate and/or bachelor's degree programs to identify options that support a student's academic, professional, and intellectual goals whenever possible.
• Develop an understanding of and guide students through identifying university-level prior learning that may be eligible for academic credit, following established university procedures.
• On a limited basis, teach sections of the university's course on Educational Planning to one's assigned advisees/mentees where applicable by program.
• Promote and engage in the application of advising best practices, including data-driven improvements.
• Collaborate and share expertise with various university offices to advance holistic student support and retention initiatives.
• Participate in regularly scheduled meetings for department updates, team building, professional development, governance, and university strategic goals and initiatives.

Specific job duties for a First Enrollment Academic Advisor may include:

• Provide first enrollment course advisement for new matriculated undergraduate students.
• Advise non-matriculated students.
• Assess incoming goals of students, competing priorities, and support needs.
• Develop and maintain mastery of the university's academic program requirements, policies, and procedures.
• Develop an understanding of the university's prior learning system and review potential for prior learning assessment.
• Develop a basic understanding of financial aid eligibility and its impact on time to degree completion.
• Conduct unofficial transcript reviews for prospective students.
• Support students in the enrollment process.
• Collaborate with various departments and individuals to help promote first-term enrollment and develop resources.
• Participate in regularly scheduled meetings for department updates, team building, professional development, governance, and university development.

Job Requirements:
Required Qualifications:

• Master's Degree from a regionally accredited US university or comparable non-US university.
• A minimum of 2 years of professional experience in the higher educational setting with a role specific to academic advisement or student development.
• Excellent and effective communication and organizational skills.
• Experience with computer databases and web-based communications platforms such as Banner, CRM, or other data management and tracking tools.
• Ability to work within a collaborative academic environment with faculty and staff from multiple departments.
• Desire and skills to engage with undergraduate learners in online settings, including both synchronous and asynchronous communication modes.

Preferred Qualifications:

• Knowledge of adult learning, learning technologies and/or online pedagogies.
• Experience working in an online environment.
• Previous college teaching experience.
• Experience in best-practice and/or innovative advising initiatives.
• Prior knowledge of and experience working with bilingual and emergent bilingual learners, particularly in online settings.
• Prior experience working effectively with faculty, staff, and students from diverse linguistic, cultural, and socioeconomic backgrounds.

Special Information:

• Occasional travel may be required to fulfill university-wide commitments.
• Regular involvement in governance and committee work is expected.
• Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for these positions.
• SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information:
Rank/Salary: Academic Advisor, SL3 / $57,000.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide their current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

SUNY Empire provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100 ext. 2240.

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100, ext. 2800. It can also be viewed online at our Safety and Security website: www.sunyempire.edu/safety-security/.



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