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Details
Posted: 10-Jun-25
Location: Syracuse, New York
Type: Full-time
Internal Number: 6285837
Director of Parking and Transportation
Job #: 041943
Location Syracuse, NY
Pay Range: $100,000 - $125,000
Hours:
Standard University business hours.
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full Time
Job Description:
Plans and directs the Universitys insourced and outsourced transportation for faculty, staff, students and visitors (excluding events).
Education and Experience:
- Bachelors degree.
- Minimum of 5 years experience in event logistics including staffing and transportation logistics required.
- Experience supervising union employees.
- Knowledge of OSHA and NYS DMV compliance requirements.
- Ability to oversee 24/7 staffing to ensure continuous and reliable transportation services.
- Experience planning and collaborating on parking lot, garage maintenance, and capital renewal planning.
Skills and Knowledge:
- Proficiency in Microsoft Office and university-specific policies and procedures.
- Availability to work flexible hours, including nights and weekends, based on staffing needs and event schedules.
Responsibilities:
Strategic Leadership & Policy Development
- Establish and advance the strategic vision, mission, and long-term planning.
- Strategic Leadership & Policy Development
- Review, evaluate, and develop policies and procedures to enhance administrative and operational efficiencies.
- Formulate, communicate, and implement a long-term strategy for campus Parking and Transportation Services. This includes adapting service offerings to accommodate campus growth, construction projects, and evolving stakeholder needs.
- Oversee the management of all parking facilities including parking lots, garages, and designated areas. Ensure efficient space utilization, ticketing, revenue collection, and overall facility upkeep.
Operational and Financial Management & Compliance
- Oversee Transportation Services operations including, Campus Shuttle System, Access Cuse Shuttle, Safety Escort Service, and Shaw Shuttle Program.
- Maintain a secure and accessible campus environment.
- Collaborate with university departments to address evolving transportation needs, ensuring continuous improvement in scheduling and service.
- Administer compliance with Americans with Disabilities Act (ADA) regulations related to transportation services at Syracuse University.
- Engage with both campus and external entities for event transportation planning and coordination.
- Develop, update, and enforce a comprehensive set of policies and procedures that govern parking operations, ensuring alignment with university standards, ADA requirements, and local or state regulations.
- Maintain a ten-year vehicle and equipment replacement plan.
- Maintain a balanced Parking and Transportation while managing unanticipated circumstances and competing priorities.
- Serve as the primary point of contact for escalated parking-related issues.
- Resolve conflicts and customer complaints ranging from ticket disputes to space assignment challenges to maintain a positive experience for students, faculty, staff, and visitors.
Vendor & Contract Management
- Oversee solicitation and procurement of third-party Transportation service providers
- Collaborate with local parking venues to maximize spectator parking needs.
- Ensure contractual agreements align with university standards for reliability, safety, and efficiency.
- Negotiate and administer contracts with third-party parking service providers, ensuring that external services meet university quality and safety standards where outsourcing is necessary.
Employee Development & Labor Relations
- Promote employee participation in policy and procedure development, ensuring timely implementation.
- Hold Parking and Transportation Services management staff accountable for union/non-union employees responsibilities and professional conduct.
- Develop and implement employee growth strategies, including performance appraisals and goal setting.
- Manage recruitment, hiring, and selection of Parking and Transportation staff, ensuring strong personnel support.
- Identify training and professional development opportunities to enhance staff skills.
- Collaborate with supervisors and managers to lead and oversee union-represented employees, including contract negotiation, compliance, disciplinary procedures, and open communication.
- Conduct regular staff meetings and actively participate in Campus Facilities and Administrative Services discussions.
Collaboration & Event Support
- Coordinate transportation logistics with third-party vendors and local officials to support university events.
- Ensure seamless communication, scheduling, and planning for high-profile events and campus functions.
About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
Application Deadline:
Full Consideration By:
To apply, visit https://www.sujobopps.com/postings/109706
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
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About Syracuse University
Syracuse University is a place where talent, desire, and opportunity thrive. In 12 different schools and colleges that span the liberal arts and professional disciplines, students, faculty, and staff from diverse backgrounds come together to learn, create, and break boundaries.
The University is also a vital part of the community, providing services as well as being a leader in employee benefits, work-life and organizational development, training, student employment, staff relations, and workforce diversity.
Syracuse itself is located at the crossroads of New York State, and offers a lush landscape of seasons. From fun-filled summers in the Finger Lakes to snowy winters that thrill outdoor sports enthusiasts, the area truly has something for everyone.
More Jobs from This Employer
https://careers.nationalwarcollege.org/jobs/21404131/director-of-parking-and-transportation
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