SUMMARY: Performs a wide variety of administrative and support services within the Department of Family Medicine. Serves as key support staff for the longitudinal Community Service Learning and Leadership Course and the Family Medicine Residency Program. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Community Service Learning and Leadership course-related duties (80%): Serves as the main point of contact for students via phone, email or face to face for CSLL students. Handles & resolves student complaints in a timely manner Record