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Vice President, Customer Account Management
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct, design and develop the strategies to maximize the revenue cycle operation with the overall goal of improving efficiencies, enhancing operational productivity. Promote Austin Energy’s revenue cycle programs, by setting reliable and verifiable program metrics to enhance both the strategic and financial goals of the utility. Provide leadership and direction to staff regarding revenue cycle operations, which includes but not limited to, meter reading, revenue measurement, remittance processing, payments, billing, collections and back-office functions to recover the cost of service for residential, industrial
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