Current UC employees must apply internally via SuccessFactors
Founded in 1819, the University of Cincinnati ranks among the nation?s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls ?the most ambitious campus design program in the country.?
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC?s momentum has never been stronger. UC?s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.
Job Overview
Serve as the Certifying Official for Veteran Affairs students at the University of Cincinnati. Provide information and service to students and staff visiting the Veterans Programs & Services.
Essential Functions
Provide specialized customer service to members of the various branches of the United States Military, Veterans, and their eligible dependents. Relate relevant and accurate information in-person, electronically and by telephone for all inquiries.
Advocate for students by providing information about the university and assisting the VA regional offices in the administration of programs and certification of Veteran students enrolled.
Resolve problems regarding eligibility and payment of VA benefits. Submit and update enrollment certifications, process enrollment information in the university?s student information and the VA?s information systems. Coordinate various VA reports.
Provide current and accurate information to students and staff related to G.I. Bill benefits and appropriate financial aid programs; assist students in the application process for benefits and completion of eligibility requirements.
Communicate with all departments about changes to federal and state regulations and university policies pertaining to Veteran students.
Maintain the university's policies and procedures manual and catalog to effectively communicate guidelines that apply to Veteran students concerning eligibility, academic progress and award amount.
Enter Veteran student records and maintain accuracy of the university's database.
Work closely with Financial Aid, Student Accounts and the Cashier's Office to ensure students' financial records are accurate. Maintain files for all Veteran students.
Maintain knowledge and adhere to stated Department of Veterans Affairs, government and financial services policies and procedures, and applicable federal and state regulations.
In the absence of the Program Manager and/or the Program Coordinator, supervise Veteran Work Study student(s).
Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
Bachelor's Degree.
Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
One (1) year of related experience.
Additional Qualifications Considered
Strong organizational skills.
Demonstrated work experience in a fast paced, high volume work environment.
Physical Requirements/Work Environment
Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
Competitive salary range dependent on the candidate's experience.
Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
Tuition remission is available for employees and their eligible dependents.
Enjoy discounts for on and off-campus activities and services.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.