ASSISTANT DIRECTOR, HEALTHCARE ADMINISTRATION

         DEFENSE HEALTH AGENCY
            Falls Church, VA

Summary

The Defense Health Agency (DHA) is designated as a Combat Support Agency and leads the Military Health System (MHS), one of the largest health systems in the United States, delivering health services to 9.6 million beneficiaries in military hospitals and clinics around the world and through the TRICARE health plan, while also administering a budget in excess of $55B annually. Reporting directly to the DHA Director, this career appointed position is located in the Defense Health Agency, Office of the Assistant Secretary of War for Health Affairs, Office of the Under Secretary for War for Personnel and Readiness. For more information, see https://dha.mil/.

Responsibilities:

The Assistant Director, Healthcare Administration (AD HCA) is responsible for the effective management of multiple healthcare delivery components including primary, secondary, and tertiary care medical centers, hospitals and ambulatory care clinics; oversight and policy regarding the wrap-around managed care support contracts that coordinate commercial care as part of the TRICARE benefit; and other linked access points providing care for MHS beneficiaries. Key duties include:

• Establishing priorities for healthcare administration/management, including the formulation/ implementation of major organizational operating policies/plans for effective health care administration/management of an interdependent healthcare delivery system.
• Developing and updating DHA-enterprise-wide 1, 2, and 5-year health care delivery strategic plans to achieve short-term and long-term goals consistent with MHS health system policy, priorities and goals.
• Establishing policies/procedures/direction for oversight of operations of the nine Defense Health Networks (DHNs) and 130 parent military treatment facilities (MTFs) and their subordinate clinics
• Collaborating with the DHA’s Director and Chief Financial Officer regarding priorities for budgeting matters with respect to the provision of healthcare at such facilities.
• Establishing policies, procedures, and direction for clinic management and operations at MTFs and establishing priorities for Information Technology (IT) at and between the DHA, DHNs, and the MTFs.
• Providing guidance for overall Agency annual business plans for DHNs and MTFs to advance short- and long-range DHA strategies.
• Developing and achieving objectives in quality of services and programs across the MHS, as evaluated by internal indicators, regulatory/accreditation reviews, and patient satisfaction data.
• Overseeing DHA’s Medical Affairs and analyzing/evaluating the effectiveness of medical programs in meeting the needs of patient care, quality and safety across the Developing and maintaining current accepted clinical management policies and practices.
• Planning, organizing, directing, coordinating and controlling medical, administrative, and supportive operations of the DHNs and MTFs.
• Providing program and managerial oversight for the TRICARE Health Plan, a multi-billion dollar centralized purchased care contract. Overseeing a subordinate Senior Executive Service (SES) leader responsible for TRICARE contract execution globally.
• Overall responsibility for the DHA’s Enterprise Healthcare Operations. Overseeing a subordinate SES leader responsible for the provision of expert guidance and assistance in the management of complex healthcare delivery operational issues, projects, studies, and action items. 
• Advising DHA Headquarters, DHN and MTF Directors on clinical/administrative policies, priorities and procedures to ensure efficient integrated primary, specialty and tertiary healthcare operations.
• Overseeing MHS public health, ensuring force health protection across the Joint Force and Department of War worldwide. Overseeing a Flag Officer/General Officer responsible for leading the MHS public health mission.
• Developing and formulating new programs and evaluating existing programs with emphasis on efficient utilization of resources to ensure greatest probability of success with emphasis on staffing, finances, and other resources.
• Advising on financial trends and patterns associated with DHA-support programs and assuring that these trends are recognized in the DHA’s legislative and communications initiatives.
• Leading and directing development of policies/instructions for central services budget preparation/presentation; allocating funds and managing a system of fund/budgetary controls; and developing/maintaining a DHA Management Account Structure.
• Overseeing the planning and implementation of systems and procedures and development of policies and procedures pertaining to audit readiness of the Agency.
• Providing advice and assistance to the DHA Director, on IT acquisition and Information Resources Management based on the Clinger-Cohen Act of 1996 and the Federal Information Technology Acquisition Reform Act of
• Ensuring MTF IT performance measurements are not only utilized for acquisition purposes, but they are also used to measure how well IT supports agency programs and strategic
• Formulating policy, plans, goals, objectives, and standards to support the military medical readiness mission of providing quality health care services to Active-Duty forces, family members, and other
• Overseeing execution of the Digital Health portfolio, to include the Military Health System’s electronic health record and related IT Programs to include program analysis, evaluation, and oversight, as well as development and defense of the IT portion of the Defense Health Program and the Program Objective Memorandum.

Executive Core Qualifications

Must demonstrate experience in these areas:

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding – This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

ECQ 2: Driving Efficiency – This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

ECQ 3: Merit and Competence – This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4: Leading People – This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization’s vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

ECQ 5: Achieving Results – This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

Technical Qualifications

TQ 1: Demonstrated in-depth knowledge of the legal, regulatory and fiscal environments of the United States health care industry, with the ability to establish policies, procedures, and direction for the provision of care for beneficiaries.

TQ 2: Demonstrated ability to establish priorities, policies, procedures, and direction that balance clinical management, operations, and financial stewardship for a large multi-hospital health care system with worldwide operations.